American Express Backdating - Please explain

[tashia729]

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@bichonmom wrote:

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@tashia729 wrote:

UPDATE # 2:  Just pulled new reports from TU and EQ and saw that they both are reflecting my AM EX account as being opened in 1989 - so AM EX updates fairly quickly, which is good  news.  Thanks agin for all of the advice!

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When were you approved for the cc? (Your new one-- not from 89) People have posted here that it takes a couple of months for a new amex to show on CRs -- that's why I'm wondering.

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Bichonmom - I was approved in January 2012 for the new one, did the request within a week of getting the card.  My most recent TU and EQ is Feb 8 via myfico.com, and the acct. reports opened in 1989.  I didn't pull the report before then, but I know the original pull to my EX CR was on 1/19/2012.

[Creditcurious74]

Maybe someone can answer me this, but I settle a Amex clear credit card back in 2009 I think and been a member since 2006. Now with the new action law they approved me with their Optima CC and logged in this morning and it says " member since 2013"  I called customer service this morning and they told me only way to backdate if I've a active charge or credit cards with them, should I wait for the card and call them again.

[culture]

I found in a CR from 2010 that I had a Amex in 2000.  Tried calling Amex to seek information and get backdated.  They didnt have info of the account not even when I gave them the full account number.. nor they pulled anything with my SS # ....

I'm not sure is this is YMMV, but I called twice 2 CSR and also their CB department. and nada.....

oh well

[t90]

I sent a message from the online account page last night explaining that I had first opened an account in 1987. I had no account number, and the account had been closed by Amex in 1992 for late payments. This morning I was notified that my new card with member since '87 was being over nighted. Pleasantly surprised to say the least!

[webhopper]

I've heard that there is an "Archive" department within Amex...   this is anecdotal at best.

You may try that?  Definately don't give up!

[culture]

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@webhopper wrote:

I've heard that there is an "Archive" department within Amex...   this is anecdotal at best.

You may try that?  Definately don't give up!

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is this in like corporate offices? 

[t90]

I used the same secure online messaging to get my DW AU card backdated and overnighted today. I'm sure glad I had that green card back in 87!

[eddie84]

^  Thank you for reminding me of that secure chat feature.  Just had a chat with an Amex csr and she said she'll sent me a new card in a few days (backdated to 2001 when I used to have an account with them).  Woohoo!  This forum rocks!