American Express No Pre-Set on Mobile App

[Creditaddict]

Online through website you can't see a pre-set limit on the charge accounts but when I logged in on the American Express Mobile app last night I actually saw a pre-set limit on our Plum Charge Card... Does anyone else see an actual limit when they log in through the mobile app for their charge cards?

[Anonymous]

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@Creditaddict wrote:

Online through website you can't see a pre-set limit on the charge accounts but when I logged in on the American Express Mobile app last night I actually saw a pre-set limit on our Plum Charge Card... Does anyone else see an actual limit when they log in through the mobile app for their charge cards?

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Nope, mobile app for me gives me the ability to check just like regular site but no limit is set 

[Creditaddict]

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@Anonymous wrote:

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@Creditaddict wrote:

Online through website you can't see a pre-set limit on the charge accounts but when I logged in on the American Express Mobile app last night I actually saw a pre-set limit on our Plum Charge Card... Does anyone else see an actual limit when they log in through the mobile app for their charge cards?

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Nope, mobile app for me gives me the ability to check just like regular site but no limit is set 

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ODD, just logged in again and today it's gone... Last night in RED letters and numbers right under current balance it said pre-set limit and showed a limit!

I really don't understand why they can't just do something like that always!

[Anonymous]

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@Creditaddict wrote:

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@Anonymous wrote:

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@Creditaddict wrote:

Online through website you can't see a pre-set limit on the charge accounts but when I logged in on the American Express Mobile app last night I actually saw a pre-set limit on our Plum Charge Card... Does anyone else see an actual limit when they log in through the mobile app for their charge cards?

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Nope, mobile app for me gives me the ability to check just like regular site but no limit is set 

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ODD, just logged in again and today it's gone... Last night in RED letters and numbers right under current balance it said pre-set limit and showed a limit!

I really don't understand why they can't just do something like that always!

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That would be nice instead of having to check if a charge will be approved

[CreditCuriosity]

Ya kinda dumb you gotta check, just say your charge will be approved up to x amt., vs. having to check lol.. Isn't that just alot easier?

[Anonymous]

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@CreditCuriousity wrote:

Ya kinda dumb you gotta check, just say your charge will be approved up to x amt., vs. having to check lol.. Isn't that just alot easier?

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I agree, and a decline could be embarrasing....Is there a way to phone in, to get clearance for a larger purchase, if it was not cleared online first?

[Creditaddict]

Nope tried that the other day and she asked permission to run a test charge... It was a waste of time... In the past you could... Maybe I just got a rep that didn't know about the department the handles it but it seems gone now

[taxi818]

Wow. Wish mine had a limit. Asked for the Extended pay option or better known as pay over time yesterday. DENIED>  no matter. Getting axe end of year.