Credit Cards Center Credit cards from our partners
Reply
Frequent Contributor
Posts: 258
Registered: ‎06-03-2008
0

Re: American Express cancelled my account


haulingthescoreup wrote:
. . . . . I'd like to ask everyone to pull it back about 33%, minimum.


 
"pull" it back "33%",   "minimum"?  Is that credit card talk for knock it off?   Smiley Happy

 

Moderator Emerita
Posts: 28,098
Registered: ‎04-01-2007

Re: American Express cancelled my account


Jubeyy wrote:


haulingthescoreup wrote:

. . . . . I'd like to ask everyone to pull it back about 33%, minimum.

"pull" it back "33%",   "minimum"?  Is that credit card talk for knock it off?   Smiley Happy


It's Mom talk for "Don't make me come down there!" Smiley Wink

No, seriously, most of the time around here people can keep everything on a pretty relaxed level, but every now and again, you can see things start ratcheting up.

As long as a thread is productive, I hate having to lock it just because the electronic spittle started flying. Smiley Tongue
* Credit is a wonderful servant, but a terrible master. * Who's the boss --you or your credit?
FICO's: EQ 781 - TU 793 - EX 779 (from PSECU) - Done credit hunting; having fun with credit gardening. - EQ 590 on 5/14/2007
Super Contributor
Posts: 8,198
Registered: ‎03-25-2007
0

Re: American Express cancelled my account


haulingthescoreup wrote: 

No, seriously, most of the time around here people can keep everything on a pretty relaxed level, but every now and again, you can see things start ratcheting up.

As long as a thread is productive, I hate having to lock it just because the electronic spittle started flying. Smiley Tongue
Yes Dear.  Smiley Very Happy

 

 

The slide from grace is really more like gliding
And I've found the trick is not to stop the sliding
But to find a graceful way of staying slid
Established Member
Posts: 18
Registered: ‎12-19-2008
0

Re: American Express cancelled my account

I guessed that I am the lucky one. I got a $6,500 Hilton Optima card in 1997 and last used 4/1999. I called AMEX a few days ago and the CSR indicated that the account is still good and will mail me the replacement card with a new account #.   Got it today via UPS and they upgrade it to a Hilton Platinum card.
Established Member
Posts: 17
Registered: ‎01-14-2009
0

Re: American Express cancelled my account

Hi Smon1234,

 

I just had this happen to me last week as well by Amex, and my letter I received is nearly identical to yours.  Interesting you mention you had just made a large payment the month before, because that's what I did as well.  I think that may have triggered some kind of review for some reason.

 

The odd part is that my credit has improved quite a bit since I opened by Amex card.  So, the info they were finding in my credit report was actually better than when I opened my account a few years ago.  

 

-Seatttle8 

Established Member
Posts: 23
Registered: ‎11-26-2008
0

Re: American Express cancelled my account

I am wondering what was your credit score and uti % when you applied for the  amex card........... I guess it must have been very good. I have seen many of my friends getting kicked off the amex club..............it takes a great deal to be a "CARD MEMBER" a.k.a you've gotto be rich. Neither am I a "CARD MEMBER".

Starting Score: 666
Current Score: 666
Goal Score: 750


Take the FICO Fitness Challenge
New Visitor
Posts: 1
Registered: ‎01-15-2009
0

Re: American Express cancelled my account

I am another victim of this unfair practice.  I have had an American Express Platinum card for fourteen years and have never made a late p ayment.  Six months ago they informed me that they were lowering my CL from 18K to 6K (just $200 dollars over my then current balance).  Worried this would effect my credit score, I paid $1,500 on the card and brought the balance down to $4,300.  I've made 5 payments on the card since, bringing my balance down to $3,700.  I received another notice yesterday that my CL was being lowered again to just $200 over my current balance.  I couldn't believe it!  I have no choice but to pay it off or they'll just keep lowering my CL and it will appear I'm always maxed out!  Grrrr.

 

I realize that it is lawful, but come on, it is definitely not fair and I've written to  my congressman to tell him so.  These CCC are doing whatever they want and getting away with it.   

New Visitor
Posts: 1
Registered: ‎01-16-2009
0

Re: American Express cancelled my account

Chiming in to say that I got bit by AMEX today as well. I've had my Blue card ($2500 limit) for only two months. All 3 of my bureau scores are 700+, and my last negative tick on my report was 30 day late payment on a student loan in 1999. I recently paid off 100% of my debt, and other than a zero-balance Discover card with a $5000 limit, this card was my only open account.

 

I was declined at a restaurant (fortunately had my bank card on me, but still embarrasing) and when I called AMEX I was told that they "received negative information from Experian" like most in this thread. I check my credit pretty regularly and have a copy of my report from 9 days ago. 4 inquiries, 18 accounts in good standing, nothing past due, nothing negative. My Experian score when I opened the card was ~718, right now it's 735.

 

I also got the same terrible customer service from their credit center, with a very smug woman telling me that "If I had paid my bills we wouldn't be having this conversation". I brushed that off (knowing that the ensuing argument would be pointless) but when I tried to get any specifics on why a zero-balance account from a new customer with zero debt and a basically perfect credit history dating back to 1999 would be closed, all she would do is point me to Experian. (Again, note that I have the report in front of me).

 

It's good to see that I'm not alone here, because at first I started to panic thinking that I may have something that I missed along the line popping up on my report, or that I'd  been hit with identity fraud. I'm about to buy my first home, and the only reason that I wanted _any_ open credit lines was for emergencies, and the AMEX Blue w/cash back seemed like a good standby card.

 

Apparently their reputation is undeserved, or they're in a slide because I had better CS from the $300-limit credit cards I had back in college (the kind you get a free t-shirt for signing up with, which is an extra day without having to do laundry Smiley Very Happy ) than I have with this "prestigious" company.

 

That's my experience with them, cheers folks.

 

- Chris

New Visitor
Posts: 1
Registered: ‎01-22-2009
0

Re: American Express cancelled my account

Here's another one. Currently I'm building a new house and have been using my AE/Costco True Earnings Card to make purchases. I've been paying it off in full twice a month and then submitting the receipts to my bank. This month I paid off my bill and then was declined on a purchase two days latter. My earnings reward was supposed to be issued the beginning of Feburary and now it looks like I've lost that due to my card being cancelled! I have never had a late payment on this card and the only other debt I have is my car & house (currently being built).

 

At first I panicked thinking something had happened  but when I contacted AMX I  was told that Experian showed negatives on my score etc... etc.. In truth I had just meet with my bank earlier in the week to go over things and  my score was great! I feel it's their card and they can cancel me if they wish but to cheat me out of my Costco rewards (about $500.00) should be criminal. 

Valued Contributor
Posts: 1,746
Registered: ‎08-18-2007
0

Re: American Express cancelled my account

I don't know if this will get you anywhere but you can call them back up and fax them your credit report to show them that your report is clean and you want your card reinstated. I think Amex is allowing people to fax their reports for a review to get their card reinstated or credit line back to where it was. I have not heard of many success stories however I did hear of 2. Maybe you might be the third. Also go up the chain of command and demand your rewards for using the Costco card. 

 

hope this helps and keep us updated

Forums posts are not provided or commissioned by FICO. Forums posts have not been reviewed, approved or otherwise endorsed by FICO. It is not FICO's responsibility to ensure all posts and/or questions are answered.

Advertiser Disclosure: The listings that appear on myFICO are from companies from which myFICO receives compensation, which may impact how and where products appear on myFICO (including, for example, the order in which they appear). myFICO does not review or include all companies or all available products.
† Credit cards for FICO Score ranges: The score ranges are guidelines based on internal myFICO analysis of actual applicant approvals, and having a FICO Score in a particular range does not guarantee you will be approved for credit cards recommended in that range. These ranges were not provided by any card issuer.

Copyright ©2001-2015 Fair Isaac Corporation. All rights reserved.   | Terms of Use | Privacy Policy | Sitemap

IMPORTANT INFORMATION: All FICO® Score products made available on myFICO.com include a FICO® Score 8, along with additional FICO® Score versions. Your lender or insurer may use a different FICO® Score than the versions you receive from myFICO, or another type of credit score altogether. Learn more

FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Many factors affect your FICO Score and the interest rates you may receive. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. FTC's website on credit.