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American Express pre-approval not working for me

Valued Contributor

American Express pre-approval not working for me

I like to check my pre-approvals for AMEX every so often even though they usually don't mean much. But I still like to do it. So for the last couple I've been trying to check it. I'll enter in all my info, submit it, it'll look like it's processing for a few seconds, stop processing and just stay at the same screen. what's going on here?

 

I know they SP me once a month, and even send me pre-approvals at my actual residence. So I don't know the issue here. I don't want to apply, and be denied because they can't find my info...

AMEX: $25,000, CSP: $10,000, Chase Priority Club: $1,500, Freedom: $6000, Discover: $21,000

EQ FICO - 753
TU FICO - 755
EX FICO(AMEX) - 766
Message 1 of 20
19 REPLIES
Senior Contributor

Re: American Express pre-approval not working for me

Try a different browser.  Try clearing cookies.


Starting Score: ~500 (12/01/2008)
Current Score: EQ 681 (04/05/13); TU 98 728 (01/06/12), TU 08? 760 (provided by Barclay 1/2/14), TU 04 728 (lender pull 01/12/12); EX 742 (lender pull 01/12/12)
Goal Score: 720


Take the FICO Fitness Challenge
Message 2 of 20
Valued Contributor

Re: American Express pre-approval not working for me

I have the exact same issue SwiftTone, no clue how to fix it or what is going wrong. It has been that way as long as I've been trying.

In My Wallet: Amex BCP (12/12) $50,000, Chase Freedom (12/12) $16,500, Cap1 Quicksilver (6/12) $14,000, Barclaycard Rewards (5/13) $10,500, Citi Prestige (4/16) $30,000

Last App: June 27, 2015
Message 3 of 20
Valued Contributor

Re: American Express pre-approval not working for me


Walt_K wrote:

Try a different browser.  Try clearing cookies.


Tried IE, Firefox, and Opera on multiple computers.

AMEX: $25,000, CSP: $10,000, Chase Priority Club: $1,500, Freedom: $6000, Discover: $21,000

EQ FICO - 753
TU FICO - 755
EX FICO(AMEX) - 766
Message 4 of 20
Senior Contributor

Re: American Express pre-approval not working for me

I doubt it means they wouldn't be able to process an actual application.


Starting Score: ~500 (12/01/2008)
Current Score: EQ 681 (04/05/13); TU 98 728 (01/06/12), TU 08? 760 (provided by Barclay 1/2/14), TU 04 728 (lender pull 01/12/12); EX 742 (lender pull 01/12/12)
Goal Score: 720


Take the FICO Fitness Challenge
Message 5 of 20
Regular Contributor

Re: American Express pre-approval not working for me

Can someone PM me the pre-approval website, or link a post containing it?

Starting Scores: 667 EQ 09/2013 | 682 TU08 01/2014 | 689 EX 06/2014(via AMEX CLI)
Current Scores: 667 EQ 09/2013 | 735 TU08 12/2016 | 748 EX 12/2016

AMEX BCE $25K | AMEX Zync NPSL | Cap1 Quicksilver MC $6.9K | NFCU Visa Signature cashRewards $20K
NFCU NavChek $15K | PenFed Visa Platinum Cash Rewards $5.9K | Target Visa $11K | Comenity VS $6K | Walmart $4.5K
Message 6 of 20
Super Contributor

Re: American Express pre-approval not working for me

Just go to americanexpress.com, click on learn about cards, and then click "see special offers."
Message 7 of 20
Contributor

Re: American Express pre-approval not working for me

Are they pre-approvals from the site? I get the following message:

 

"You are pre-selected for the following offers"

 

Do they offer pre-approvals?

AMEX Blue Cash Everyday ($16,500) Capital One Quicksilver ($5000) : US Bank Platinum ($9000) : Kohls ($1500) : Dell Preferred ($2500) : Chase Freedom ($3500) : Citi Simplicity ($5500) : Victoria Secret Angel Card ($1950) : Express Store Card ($1700)

6/2013 Equifax Fico - 723 : Goal - 800+
3/2014 Transunion Fico - 723 : Goal - 800+
3/2014 Equifax Fico - 737 : Goal - 800+

Message 8 of 20
Established Contributor

Re: American Express pre-approval not working for me

Absolutely nothing happens when I enter my information and press "View my special offers".  I have used both Chrome and IE9.  Is their website just broken?


Starting Score: TU: 566
Current Score: TU: 741 (Discover FICO); EQ: 755 (MyFico) EX: 774 (FAKO)
Goal Score: 800

Take the FICO Fitness Challenge
Message 9 of 20
Contributor

Re: American Express pre-approval not working for me

I just checked my offers a few minutes ago using IE and it worked fine.

AMEX Blue Cash Everyday ($16,500) Capital One Quicksilver ($5000) : US Bank Platinum ($9000) : Kohls ($1500) : Dell Preferred ($2500) : Chase Freedom ($3500) : Citi Simplicity ($5500) : Victoria Secret Angel Card ($1950) : Express Store Card ($1700)

6/2013 Equifax Fico - 723 : Goal - 800+
3/2014 Transunion Fico - 723 : Goal - 800+
3/2014 Equifax Fico - 737 : Goal - 800+

Message 10 of 20