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Established Contributor
SwiftTone
Posts: 985
Registered: ‎02-27-2012

American Express pre-approval not working for me

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‎10-04-2012 10:29 AM

I like to check my pre-approvals for AMEX every so often even though they usually don't mean much. But I still like to do it. So for the last couple I've been trying to check it. I'll enter in all my info, submit it, it'll look like it's processing for a few seconds, stop processing and just stay at the same screen. what's going on here?

 

I know they SP me once a month, and even send me pre-approvals at my actual residence. So I don't know the issue here. I don't want to apply, and be denied because they can't find my info...

BCE: $0/$8500, CSP: $15/$5000, Chase Priority Club: $0/$3500, Freedom: $0/$5000, Barclays NFL: $0/$7000 Discover: $0/$4750, Citi Dividend: $0/$2000 Cap1 x2 $0/$2250

EQ FICO - 07/2012: 699, 08/2012: 714, 10/2012: 729, 11/2012: 686, 12/2012: 723, 01/2013: 737, 03/2013: 725, 04/2013: 734, 05/2013: 736
EX FICO(AMEX) - 10/2012: 712
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Valued Contributor
Walt_K
Posts: 2,631
Registered: ‎11-02-2009

Re: American Express pre-approval not working for me

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‎10-04-2012 10:40 AM

Try a different browser.  Try clearing cookies.

Starting Score: ~500 (12/01/2008)
Current Score: EQ 681 (04/05/13), TU 98 728 (01/06/12), TU 04 728 (lender pull) (01/12/12), EX 742 (lender pull) (01/12/12)
Goal Score: 720

Take the FICO Fitness Challenge
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Established Contributor
SnackTrader
Posts: 960
Registered: ‎09-15-2012

Re: American Express pre-approval not working for me

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‎10-04-2012 10:42 AM

I have the exact same issue SwiftTone, no clue how to fix it or what is going wrong. It has been that way as long as I've been trying.
In My Wallet: Amex BCP (12/12) $13,500, Cap1 Cash Rewards (6/12) $9,000, Barclaycard Arrival (5/13) $7,500, Citi Forward (12/12) $6,500, Chase Freedom (12/12) $5,000

In The Garden!


Last App: May 21, 2013
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Established Contributor
SwiftTone
Posts: 985
Registered: ‎02-27-2012

Re: American Express pre-approval not working for me

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‎10-04-2012 10:44 AM

Walt_K wrote:

Try a different browser.  Try clearing cookies.

Tried IE, Firefox, and Opera on multiple computers.

BCE: $0/$8500, CSP: $15/$5000, Chase Priority Club: $0/$3500, Freedom: $0/$5000, Barclays NFL: $0/$7000 Discover: $0/$4750, Citi Dividend: $0/$2000 Cap1 x2 $0/$2250

EQ FICO - 07/2012: 699, 08/2012: 714, 10/2012: 729, 11/2012: 686, 12/2012: 723, 01/2013: 737, 03/2013: 725, 04/2013: 734, 05/2013: 736
EX FICO(AMEX) - 10/2012: 712
Message 4 of 20 (1,014 Views)
 
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Valued Contributor
Walt_K
Posts: 2,631
Registered: ‎11-02-2009

Re: American Express pre-approval not working for me

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‎10-04-2012 10:46 AM

I doubt it means they wouldn't be able to process an actual application.

Starting Score: ~500 (12/01/2008)
Current Score: EQ 681 (04/05/13), TU 98 728 (01/06/12), TU 04 728 (lender pull) (01/12/12), EX 742 (lender pull) (01/12/12)
Goal Score: 720

Take the FICO Fitness Challenge
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Regular Contributor
awal
Posts: 198
Registered: ‎10-25-2010

Re: American Express pre-approval not working for me

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‎10-11-2012 11:51 AM

Can someone PM me the pre-approval website, or link a post containing it?
Starting Scores: 673 EQ | 665 TU08 | 679 EX
Current Scores: 667 EQ 05/2013 | 675 TU08 05/2013 | 685 EX 03/2013(via AMEX App)

AMEX BCE $2k | AMEX Zync NPSL | Cap1 Platinum MC $750 | NFCU Visa Signature cashRewards $20K
NFCU NavChek $15K | Target Visa $5K | USAA Platinum MC $250(Secured) | Comenity VS $1.8K | Walmart $1.1K
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Valued Contributor
jsucool76
Posts: 2,658
Registered: ‎12-11-2011

Re: American Express pre-approval not working for me

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‎10-11-2012 11:55 AM

Just go to americanexpress.com, click on learn about cards, and then click "see special offers."
Wallet: Capital One Cash Rewards 3500CL, Wells Fargo Cash Back College Visa: 900CL, Paypal Smart Connect: 1286CL, Walmart: 1300CL, UPromise Mastercard: 1000CL, Chase Slate: 500CL, Discover IT: 1000CL, Citi Forward: 1500CL, Bank Of America Student Travel Rewards: 700CL
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New Contributor
Xtina0508
Posts: 70
Registered: ‎04-04-2011

Re: American Express pre-approval not working for me

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‎10-11-2012 12:15 PM

Are they pre-approvals from the site? I get the following message:

 

"You are pre-selected for the following offers"

 

Do they offer pre-approvals?

Capital One ($5000) : US Bank Platinum ($5000) : Kohls ($1000) : Dell Preferred ($2500) : Chase Slate ($3500) : Citi Simplicity ($3000) : Victoria Secret Angel Card ($750) : Express Store Card ($500)

3/2012 Transunion Fico - 694 : Goal - 800
6/2012 Transunion Fico - 713 : Goal - 800
9/2012 Transunion Fico - 742 : Goal - 800+
5/2012 Equifax Fico - 691 : Goal - 800
5/2012 Experian Fico - 697 : Goal - 800
Message 8 of 20 (799 Views)
 
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Established Contributor
lithium78
Posts: 752
Registered: ‎07-30-2011

Re: American Express pre-approval not working for me

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‎10-11-2012 12:27 PM

Absolutely nothing happens when I enter my information and press "View my special offers".  I have used both Chrome and IE9.  Is their website just broken?

Starting Score: TU: 566
Current Score: TU: 729 (Walmart FICO); EQ: 754 (MyFico) EX: 776 (FAKO)
Goal Score: 800
Take the FICO Fitness Challenge
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New Contributor
Xtina0508
Posts: 70
Registered: ‎04-04-2011

Re: American Express pre-approval not working for me

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‎10-11-2012 12:30 PM

I just checked my offers a few minutes ago using IE and it worked fine.

Capital One ($5000) : US Bank Platinum ($5000) : Kohls ($1000) : Dell Preferred ($2500) : Chase Slate ($3500) : Citi Simplicity ($3000) : Victoria Secret Angel Card ($750) : Express Store Card ($500)

3/2012 Transunion Fico - 694 : Goal - 800
6/2012 Transunion Fico - 713 : Goal - 800
9/2012 Transunion Fico - 742 : Goal - 800+
5/2012 Equifax Fico - 691 : Goal - 800
5/2012 Experian Fico - 697 : Goal - 800
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