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Frequent Contributor
n777ua
Posts: 472
Registered: ‎05-29-2011

Amex: 2 CSR's, 2 Different Answers re: CLI

I called Amex to ask a question about the waiting period for a CLI, then called back again just to make sure and got a completely different answer.  Is the 6mo period between CLI's apply to one account only, or does it apply to all your Amex accounts? For example, if I Just got a CLI on my BCE, can I request a CLI on my HHonors in a month, or do I need to wait 6 ? Once CSR said I didn't have to wait, the other said I did.  Anyone had experience with this ? 

Amex Green NPSL, Amex BCE $19.7k, Amex HH Surpass $11.3k, Amex Business Gold NPSL, Chase Ink Bold $15k (flex) Chase United $5k, Chase Sapphire Preffered $21k, Citi Diamond $13.3k, Citi TY Preferred $10.5k, Virgin Atlantic Amex $8k, Discover Motiva $6k, Boa World Elite $10k, US Bank Visa $4.1k, GE Amazon $3.4k, GE Lowes $6k, BillMeLater $4k, Target $.2k, CapOne $.5k Von Maur NPSL,
Valued Contributor
chnceit
Posts: 1,198
Registered: ‎08-17-2008

Re: Amex: 2 CSR's, 2 Different Answers re: CLI


n777ua wrote:

I called Amex to ask a question about the waiting period for a CLI, then called back again just to make sure and got a completely different answer.  Is the 6mo period between CLI's apply to one account only, or does it apply to all your Amex accounts? For example, if I Just got a CLI on my BCE, can I request a CLI on my HHonors in a month, or do I need to wait 6 ? Once CSR said I didn't have to wait, the other said I did.  Anyone had experience with this ? 


Nope.... two CSR told me I would have to wait 6 months for a CLI on one of my cards because I already requeste a CLI on 61 day mark. 


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Frequent Contributor
n777ua
Posts: 472
Registered: ‎05-29-2011

Re: Amex: 2 CSR's, 2 Different Answers re: CLI


chnceit wrote:

n777ua wrote:

I called Amex to ask a question about the waiting period for a CLI, then called back again just to make sure and got a completely different answer.  Is the 6mo period between CLI's apply to one account only, or does it apply to all your Amex accounts? For example, if I Just got a CLI on my BCE, can I request a CLI on my HHonors in a month, or do I need to wait 6 ? Once CSR said I didn't have to wait, the other said I did.  Anyone had experience with this ? 


Nope.... two CSR told me I would have to wait 6 months for a CLI on one of my cards because I already requeste a CLI on 61 day mark. 


I was thinking I would have to wait as well, the only reason I questioned this is b/c a link popped up tonight in my account to request a CLI on my HHonors, even though I just got a nice CLI on my BCE a few months back.

Amex Green NPSL, Amex BCE $19.7k, Amex HH Surpass $11.3k, Amex Business Gold NPSL, Chase Ink Bold $15k (flex) Chase United $5k, Chase Sapphire Preffered $21k, Citi Diamond $13.3k, Citi TY Preferred $10.5k, Virgin Atlantic Amex $8k, Discover Motiva $6k, Boa World Elite $10k, US Bank Visa $4.1k, GE Amazon $3.4k, GE Lowes $6k, BillMeLater $4k, Target $.2k, CapOne $.5k Von Maur NPSL,
Valued Contributor
clocktick
Posts: 1,301
Registered: ‎12-07-2008

Re: Amex: 2 CSR's, 2 Different Answers re: CLI

It's across all of the cards, unfortunately.

11/30/08 TU 648 EX 672 EQ 656 2011 TU 736 EX 751 EQ 729 5/2012 TU 759 EX 784 EQ 742
Amex Blue/Clear/BCP/Surpass Hhonors/Business Gold - Barclays LLBean - BOA Hawaiian Airx2/Virgin Atlantic - Cap One Cash Rewards - Chase Freedom/United Mileage Plus Explorer/Sapphire Preferred/Ink- Citi Diamond Preferred/Dividend/ Shell/HHHx2/Reserve- Discover More - GEMB Lowes - Macy's




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Frequent Contributor
jake619
Posts: 458
Registered: ‎11-13-2012

Re: Amex: 2 CSR's, 2 Different Answers re: CLI

[ Edited ]

The presence of the CLI link means nothing and does not indicate eligibility.  The other night we had a good discussion here about AMEX and CLI's.  From that discussion came Mustang Saluki's thread now stickied here.  It is without doubt the most comprehensive thread on this topic.


GangnamFICO wrote:

Because the chicks dig it when I throw down the card to the waiter and...it comes in handy if I'm short on cash until payday and need a short spot. AMEX gets the booty, and that's important when you're a Pirate.


Minor vulgarity edit --Rev



Frequent Contributor
n777ua
Posts: 472
Registered: ‎05-29-2011

Re: Amex: 2 CSR's, 2 Different Answers re: CLI


jake619 wrote:

The presence of link means nothing and does not indicate eligibility.  The other night we had a good discussion here about AMEX and CLI's.  From that discussion came Mustang Saluki's thread now stickied here.  It is without doubt the most comprehensive thread on this topic.


Awesome link, thanks for pointing that out! Cheers,

Amex Green NPSL, Amex BCE $19.7k, Amex HH Surpass $11.3k, Amex Business Gold NPSL, Chase Ink Bold $15k (flex) Chase United $5k, Chase Sapphire Preffered $21k, Citi Diamond $13.3k, Citi TY Preferred $10.5k, Virgin Atlantic Amex $8k, Discover Motiva $6k, Boa World Elite $10k, US Bank Visa $4.1k, GE Amazon $3.4k, GE Lowes $6k, BillMeLater $4k, Target $.2k, CapOne $.5k Von Maur NPSL,

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