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Amex 3xCLI 7-10 day message!

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guy4even
New Member

Amex 3xCLI 7-10 day message!

I recently requested the 3xcli from 6K to 18K and got the 7-10 day message. How can I check the status of the request online?

 

When I click on the request increase in credit line, it is still showing me an option to request the credit line increase! What does it mean? That I have been denied? It has been 3 business days and still no email response! I am getting very imaptient, is there any backdoor number for finding out my status? I tried chatting with a representative, but she said she is not with the cli department, so I would have to wait for a response. I am at a loss as to what to do.

My Cards: American Express BCE (10/2013) Bank of America ACP Master card (10/2011), Bank of America Cash back Visa (3/2013), Chase Slate Visa (10/2013), Citi Forward Visa (12/2010), Citi Thank you Preferred Visa (9/2013), Discover More (10/2011)
My Loans: Auto - 27000/29000 (0%APR for 60 months) (06/2013), Student loan - (8.875%APR for 20 years)10280/10000 (12/2010)
Message 1 of 19
18 REPLIES 18
manwoot
Frequent Contributor

Re: Amex 3xCLI 7-10 day message!


@guy4even wrote:

I recently requested the 3xcli from 6K to 18K and got the 7-10 day message. How can I check the status of the request online?

 

When I click on the request increase in credit line, it is still showing me an option to request the credit line increase! What does it mean? That I have been denied? It has been 3 business days and still no email response! I am getting very imaptient, is there any backdoor number for finding out my status? I tried chatting with a representative, but she said she is not with the cli department, so I would have to wait for a response. I am at a loss as to what to do.


Wait for a response?  You should be able to either chat with them or call a backdoor number in the thread in the sticky and ask who you should talk to.  In my experience, the couple of times I got the 7-10 day message I was denied but YMMV.


Message 2 of 19
guy4even
New Member

Re: Amex 3xCLI 7-10 day message!

So, it is normal for the same credit line increase screen to appear even after a request is still pending? Or am i doing something wrong?

My Cards: American Express BCE (10/2013) Bank of America ACP Master card (10/2011), Bank of America Cash back Visa (3/2013), Chase Slate Visa (10/2013), Citi Forward Visa (12/2010), Citi Thank you Preferred Visa (9/2013), Discover More (10/2011)
My Loans: Auto - 27000/29000 (0%APR for 60 months) (06/2013), Student loan - (8.875%APR for 20 years)10280/10000 (12/2010)
Message 3 of 19
Juss11
Frequent Contributor

Re: Amex 3xCLI 7-10 day message!

Im in the same boat. Tried for my 61 day cli on July 7th,  still have not heard anythng! I keep checking my emails etc. Im guessing it was denied. Whats your CS? My EX is 745 and I ran around 2k through the card & have not apped for anything since or b4 I got the Delta Gold & PRG in one credit pull.

Message 4 of 19
emptypockets
Valued Contributor

Re: Amex 3xCLI 7-10 day message!

AMEX is funny for CLI's for me. When I get the 7-10 day response, it is always a denial. I haven't been approved for a CLI in nearly 2 yrs (they said I had too much avail credit for my income). Then they turn around and approved me for a Everyday card last month. 

 

You probably will have to wait it out (no matter how hard it seems).


CC's: AMEX (4), Alliant Visa, PenFed AMEX, Pen Fed Promise, Citi (3), Chase (5), US Bank Cash+, Huntington Voice, Nasa Plat Cash Visa, Barclay's Visa, Discover IT, Cap One QS, BOA (2), BMW Visa, 5/3 Real Life Rewards MC; FNBO Amex; Comenity Visa/MC (3), Ebates Visa Siggy, Nordstrom Visa, Walmart MC, Sam's Club MC; A few assorted store cards.

Current Scores (09/2017): EQ My Fico: 786; TU MyFico: 799; EX (My Fico): 797
Message 5 of 19
MT936
Established Contributor

Re: Amex 3xCLI 7-10 day message!

You should be able to check the status online check your email they should send you a code to check the status. I would stay away from the increase credit limit button, you could trigger a FR if they notice you using it a lot
Amex Blue Cash Everyday: $25,000 | Navy FCU Cash Rewards: $25,000 | Discover It: $20,500
Chase Freedom: $12,500 | Citi Double Cash: $10,000 | Bank of America Cash Rewards: $8,000

Message 6 of 19
Juss11
Frequent Contributor

Re: Amex 3xCLI 7-10 day message!

Ive checked my email and nothing has been sent

 

Message 7 of 19
Transmogrifying_Bee
Frequent Contributor

Re: Amex 3xCLI 7-10 day message!


@Juss11 wrote:

Ive checked my email and nothing has been sent

 


The "7-10 day letter" is usually sent via standard (snail) mail, not via email.

FICO Score 8: EQ 823 EX 817 TU 825 **** VantageScore 4.0: 825 **** VantageScore 3.0: EQ 823 EX 826 TU 825
TOTAL CL (6 cards): $141.0K **** INQUIRIES 2 yrs (1 yr): EQ 0(1) EX 0(0) TU 0(0) **** UTILIZ: 1 % **** GOAL: FICO Score 8: 840+
r>>
Amex BCE 30K || NASA FCU Rewards Visa 30K || Chase Sapphire Visa Signature 21.5K || PayPal Extras MC 20K
CITI Diamond Preferred MC 25.0K || Discover it 14.5K **** CLOSED 7 cards **** GARDENING since 9-26-2014
Message 8 of 19
Norcal5
Valued Member

Re: Amex 3xCLI 7-10 day message!

I just wanted to add to this thread and let you know my experience so far with Amex.

I was approved for the Blue Cash Everyday card.

 

I called to get a initial credit limit increase and went through about 4 customer service reps and 4 phone calls to finally speak to someone who was willing to actually listen.

The reason I asked for the higher initial limit was because another card gave me more to start with.....

 

They said wait 60 days....anyways just wanted to say that I think their customer service over the phone sucks I have a bad feeling about them already.

 

In your case once you clicked the credit limit increase button it should not be there anymore since it is pending right....and you should be at least able to speak to a human to see what is going on after 3 Whole days in my opinion, I completely feel your pain Smiley Happy; This is American Express right??  Things we expect like great customer service and favoring your applicants that you have approved....???? Hello????  Can you guys learn anything from Discover....

Message 9 of 19
core
Valued Contributor

Re: Amex 3xCLI 7-10 day message!

Norcal you really called 4-5 different times about this?  And you're now upset because they wouldn't give you a CLI on a brand new account before your 61 days are even up?  Wow.  

Message 10 of 19
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