Amex BCE/BCP Cash Back Confusing

[scientifics]

Does anyone else find the cashback on the BCE/BCP confusing? I know they don't give you your rewards until after the next month's statement posts, but my rewards balance on my statement never seems to make sense to what is reporting on my account. I'm assuming that Amex is doing it right and I am trusting them, but it still bothers me.

[Anonymous]

Once in a while I do an audit on mine and everything has always seemed to check out okay - I check to make sure the right purchases are getting their multipliers and everything. Although, I know some people have had discrepancies when the mall was open and you got 5x to 10x on purchases that they were not getting the multiplied points.

[ccnewcc]

In the comment review sections on Amex's site there are a lot of ppl who say its confusing and not always getting the proper reward amount.  So I take that you are not the only one.

I would keep track more closely with each transaction rather than solely relying on a trust factor.

[jsickz32]

It took two months for me to get the $100 back on my BCE even tho i spent the 1k in the first week i received my card...

[Cory]

Is Starbucks considered a restaurant? I was having this problem too last statement where I shop at a couple of restaurants (e.g., Salad Farm, Wendy's, Starbucks etc.)  and was not given the 2% cash back. I got the 1% only for all of the REST I listed. So, you are not alone, I too think that something is funny about AMEX rewards.

[trumpet-205]

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@Cory wrote:

Is Starbucks considered a restaurant? I was having this problem too last statement where I shop at a couple of restaurants (e.g., Salad Farm, Wendy's, Starbucks etc.)  and was not given the 2% cash back. I got the 1% only for all of the REST I listed. So, you are not alone, I too think that something is funny about AMEX rewards.

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AMEX's definition of restaurant probably did not extend to fast food and coffee shop. Use Citi Forward instead.

[Anonymous]

You can look at your bill online, and near the bottom, it will tell you how much bonus they paid for each type of spend.