Not that it matters,
But Amex's outsourced reps are some of the best imo...
I almost always get tricked into thinking they are nearly native US speakers!
Globalization ain't all that bad yall... I mean, let's get real... You wanna fight for a call center job? Lol
:-) to each his own!!👍👍😌😄😄😄
If they are the best I don't want to hear the worst.
Am I the only one annoyed by the beeping on the phone when you talk to a CSR that indicates the line is being recorded?
Having a beep anywhere is annoying but in some locations, required by law. I use secured messaging via the websites whenever I need info from AMEX or anyone else. Problem solved.
This is why I love Chase. "My name is John Doe, and you're calling the Sapphire center based in Poodunk Idaho, how may I help you?". AMEX has been lacking with their first line reps though, especially on recon (which is non-existant).