05-06-2013 07:56 PM - edited 05-06-2013 07:57 PM
05-06-2013 08:02 PM
Not that it matters,
But Amex's outsourced reps are some of the best imo...
I almost always get tricked into thinking they are nearly native US speakers!
Globalization ain't all that bad yall... I mean, let's get real... You wanna fight for a call center job? Lol
:-) to each his own!!👍👍😌😄😄😄
If they are the best I don't want to hear the worst.
05-06-2013 08:04 PM
05-06-2013 11:47 PM
05-07-2013 11:25 AM
Am I the only one annoyed by the beeping on the phone when you talk to a CSR that indicates the line is being recorded?
Having a beep anywhere is annoying but in some locations, required by law. I use secured messaging via the websites whenever I need info from AMEX or anyone else. Problem solved.
05-07-2013 11:32 AM
This is why I love Chase. "My name is John Doe, and you're calling the Sapphire center based in Poodunk Idaho, how may I help you?". AMEX has been lacking with their first line reps though, especially on recon (which is non-existant).
05-07-2013 01:05 PM
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