No credit card required
Browse credit cards from a variety of issuers to see if there's a better card for you.
Hi, I am trying to obtain the email address for American Express Executive Customer Service regarding a credit card application. I emailed <mod edit>, figuring my email would reach executive customer service, but it has been a week since my email, and I am concerned that it was not received by the correct department. Thanks very much.
Mod note: I'm sorry, email/contact info for an individual isn't permitted on myFICO. --UncleB, myFICO Moderator
@Anonymous wrote:Hi, I am trying to obtain the email address for American Express Executive Customer Service regarding a credit card application. I emailed <mod edit>, figuring my email would reach executive customer service, but it has been a week since my email, and I am concerned that it was not received by the correct department. Thanks very much.
chairmansoffice@aexp.com is the email to use. it will get assigned to someone and they will reach out to you. sometimes this takes a while, like up to a month but they will call you. you have 60 days to recon an app and that can be extended 30 more days to retain a bonus. get a sent/read receipt when you send it. when the rep calls you back get there call back # and ext #. very important. be 100% concise in your email. give the app reference #. cut an ex credit report if you can and include it. give them everything they need to help you and the chances are good they will.