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@NJTurnpike -- Do you have a CL > $25,000 on that card?
@NJTurnpike wrote:Was shopping in another town I never go to and a fraud alert occured at on my Amex card. got a popup notice on my smartphone.
Got a very polite rep on the line, she asked to update some information in my account, then came narrowly close to initiating an FR, but then decided against it. I was literally panicking in my parked car. haha.
I don't know why, but I'm still a little shaken up by it.
phew.....
I said it before and i'll say it again............
I pay my bill on time in full every month. If AMEX is not happy with that, they can have their card back. Never will I give my tax info. for a CC.
@LS2982 wrote:
@NJTurnpike wrote:Was shopping in another town I never go to and a fraud alert occured at on my Amex card. got a popup notice on my smartphone.
Got a very polite rep on the line, she asked to update some information in my account, then came narrowly close to initiating an FR, but then decided against it. I was literally panicking in my parked car. haha.
I don't know why, but I'm still a little shaken up by it.
phew.....
I said it before and i'll say it again............
I pay my bill on time in full every month. If AMEX is not happy with that, they can have their card back. Never will I give my tax info. for a CC.
I don't think you're their target for an FR.
if you notice, most people who get FR'd (and complain about it on the forum) have their accounts closed, and probably because they lied about something on their app.
Auto billing hit the card, close to the time it was manually used????
@jsucool76 wrote:
@LS2982 wrote:
@NJTurnpike wrote:Was shopping in another town I never go to and a fraud alert occured at on my Amex card. got a popup notice on my smartphone.
Got a very polite rep on the line, she asked to update some information in my account, then came narrowly close to initiating an FR, but then decided against it. I was literally panicking in my parked car. haha.
I don't know why, but I'm still a little shaken up by it.
phew.....
I said it before and i'll say it again............
I pay my bill on time in full every month. If AMEX is not happy with that, they can have their card back. Never will I give my tax info. for a CC.
I don't think you're their target for an FR.
if you notice, most people who get FR'd (and complain about it on the forum) have their accounts closed, and probably because they lied about something on their app.
Nothing was lied on my app. I was buying some stuff at a costco for over $1k over 50 miles from my home address. I never have shopped there before. so i guess that flagged my account. I called, they asked for some updated info, then gave me a spiel about spending patterns and thanked me for being patient. the csr was extremely polite and respectful and said she will not be needing additional documentation for my business platinum.
@NJTurnpike wrote:
@jsucool76 wrote:
@LS2982 wrote:
@NJTurnpike wrote:Was shopping in another town I never go to and a fraud alert occured at on my Amex card. got a popup notice on my smartphone.
Got a very polite rep on the line, she asked to update some information in my account, then came narrowly close to initiating an FR, but then decided against it. I was literally panicking in my parked car. haha.
I don't know why, but I'm still a little shaken up by it.
phew.....
I said it before and i'll say it again............
I pay my bill on time in full every month. If AMEX is not happy with that, they can have their card back. Never will I give my tax info. for a CC.
I don't think you're their target for an FR.
if you notice, most people who get FR'd (and complain about it on the forum) have their accounts closed, and probably because they lied about something on their app.
Nothing was lied on my app. I was buying some stuff at a costco for over $1k over 50 miles from my home address. I never have shopped there before. so i guess that flagged my account. I called, they asked for some updated info, then gave me a spiel about spending patterns and thanked me for being patient. the csr was extremely polite and respectful and said she will not be needing additional documentation for my business platinum.
Not implying you lied either
most of the regulars here are smart enough to not lie on an app. lol
its the people who post about an FR as their first post or something, and their account gets closed because they said their income was 37 million dollars and they're really unemployed and they can't figure out why amex closed their account.
Amex can see what you purchased and everything because they are the network. For example Chase runs on either visa or mc but the network is seperate from the bank.
@lanc wrote:Amex can see what you purchased and everything because they are the network. For example Chase runs on either visa or mc but the network is seperate from the bank.
no they do not see everything because they are the network, the software package that the merchant is running has to support sending the line level detail, not all software does and its not required by amex to process their cards, if a merchant does however send line level detail they will be charged a lower processing rate
@NJTurnpike wrote:Was shopping in another town I never go to and a fraud alert occured at on my Amex card. got a popup notice on my smartphone.
Got a very polite rep on the line, she asked to update some information in my account, then came narrowly close to initiating an FR, but then decided against it. I was literally panicking in my parked car. haha.
I don't know why, but I'm still a little shaken up by it.
phew.....
You dodged the AMEX bullet