*Warning slight rant*
On April 7th I was approved for their Delta card and was told this would be overnighted. Fast forward to the 16th and I receive a letter telling me im approved and my fico score but no card. I call the number on the letter and explain to the rep that I have not received my card. Im placed on hold for 9 minutes and when he finally comes back he tells me that I was approved on the 13, not the 7th. I tell him the letter in my hand is postmarked on the 10th, which is when the card should go out.
He says it went out on the 13th and I should get it within 2 weeks. I ask if he can overnight a duplicate. At this he chuckles, yes chuckles, and says no. This infuriates me since I can barely understand him. I hang up and call centurion immediately. The rep (American this time) apologies several times and issues a new card, telling me it will be here by tomorrow.
I can see why people who aren't yet in with Amex and are trying to get a card complain a bit.
Rep for new accounts - 20 min call with nothing done.
Cent rep - 3 min call with card overnighted.
*rant over*
On the other hand I do like the starting limit - 12K. Im not likely to place this much on Delta anyway but its great for uti.
