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After speaking with a chat rep last week, I was told that my welcome bonus literature would arrive with my card. I even screenshot this chat because I know people have had issues getting Amex to apply the correct bonus to their account.
PRG arrived today (already used it to pay my cell phone bill) and I looked through all the paperwork. Nothing about my welcome bonus, just the card benefits paperwork and the paper the card came on.
Does the welcome bonus literature show up separately? There's nowhere it's referenced in the online account management so I'm just worried there's no record of what bonus I got (trying to get the 50K PRG bonus because it went live again an hour after I was approved).
As long as you meet the req's for the bonus it shouldn't be an issue. The bonus usually shows up within 48 hours after the transactions post that meet the spend. If you don't see the points then bug them on chat or by phone and they usually post them to your account w/o much hassle.
I've never received any information about bonus with any card that I've had with Amex. I've gotten seperate literature about what the card features and protection is but never anything about bonus. However, I can say that I've never had an issue with receiving the bonus that was available at time of application. I think you'll be fine. And as the other poster mentioned, some bonuses show up right after you meet the requirement...for my PRG, the MR points lagged a full statement after hitting the spend requirement.
You can always call customer service and they will confirm the bonus points your account is eligible for.
Ditto on bonus literature. However material for card benefits etc was included.
@Loquat wrote:I've never received any information about bonus with any card that I've had with Amex. I've gotten seperate literature about what the card features and protection is but never anything about bonus. However, I can say that I've never had an issue with receiving the bonus that was available at time of application. I think you'll be fine. And as the other poster mentioned, some bonuses show up right after you meet the requirement...for my PRG, the MR points lagged a full statement after hitting the spend requirement.
Ditto. I've never had an issue receiving a sign-up bonus with AMEX.
I've also never gotten any literature, but any bonus was always automatically added once I hit whatever was needed.
No info on bonus with card....BUT yes you can call in and the CSR will tell you the welcome bonus requirements and can even tell you the exact date that your "required spend" is due by, so you do not miss out....
@DeeBee78 wrote:After speaking with a chat rep last week, I was told that my welcome bonus literature would arrive with my card. I even screenshot this chat because I know people have had issues getting Amex to apply the correct bonus to their account.
PRG arrived today (already used it to pay my cell phone bill) and I looked through all the paperwork. Nothing about my welcome bonus, just the card benefits paperwork and the paper the card came on.
Does the welcome bonus literature show up separately? There's nowhere it's referenced in the online account management so I'm just worried there's no record of what bonus I got (trying to get the 50K PRG bonus because it went live again an hour after I was approved).
Congrats on the PRG!
What was the bonus offer when you clicked through? 50k or 25k, on the start point of your app?