Reply
New Contributor
Posts: 50
Registered: ‎04-20-2011
0

Amex Recon Process

I applied for an Amex Gold Charge Card with hopes of getting my foot in the door.  My application came back denied but I wanted to a recon a shot.  I called new accounts who went ahead and submitted my application back for manual review.  Afterwarmds, I faxed another credit report to their media team and called the executive office 1 day later to find out if the media team recieved this fax.

 

The women on the other end was very friendly and helpful with my situation.  I explained my story  and she emailed the review team for a response.  She mentioned they usually respond within 24-48 hours and she will call me back when she hears something.  

 

This was last Monday, should I call for a status update or wait?

 

Here is the fun fact, my app went from In Progress to Declined on Friday and I checked today, back to In Progress.

Frequent Contributor
Posts: 366
Registered: ‎05-23-2012
0

Re: Amex Recon Process

I would absolutely call them.  They said you'll hear in one to two days and you've been waiting a week.  Good luck!

New Contributor
Posts: 50
Registered: ‎04-20-2011
0

Re: Amex Recon Process

Thanks man. i will give this a shot after work today.

Established Contributor
Posts: 1,837
Registered: ‎08-20-2012
0

Re: Amex Recon Process

Good luck

Get a myFICO recommended credit card

Copyright ©2001-2013 Fair Isaac Corporation.
All rights reserved.

IMPORTANT INFORMATION: All FICO® Score products made available on myFICO.com include a FICO® Score 8, along with additional FICO® Score versions based on Experian or Equifax data (additional FICO® Score versions based on TransUnion data are not currently available on myFICO.com). Your lender or insurer may use a different FICO® Score than the versions you receive from myFICO, or another type of credit score altogether. Learn more

FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Many factors affect your FICO Score and the interest rates you may receive. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. FTC's website on credit.