@Anonymous wrote:
@Anonymous wrote:Security concerns I guess. I sent a notarized form to prove my idenitity and then tried to place an order once the card was active again and it got declined. Then account services just cancelled the whole account.
If you don't mind me asking, before calling and demanding to speak with a higher up can you tell us a bit more about your credit profile? What are your scores? Any baddies on your reports? What is your AAAoA? What other cards do you have and what are their limits? What are the limits on your Amex cards that were cancelled?
The reason why I ask these questions is because, we are just speculating and giving you feedback on what you are telling us without actually getting a glimpse of your profile. So a snapshot of your profile will help us better understand why Amex will take such adverse action against you...
Yes, this. I mentioned on another of his/her posts that, frankly, this is pretty ambiguous. For all we know, OP has a unique set of circumstances that has set off internal alarms at AMEX. Based on the other post I saw, I'm actually a bit confused myself. OP has $170k in annual income, but is approaching this as if s/he has never had a credit card before. Is this because they haven't? Are they new to American credit (i.e., moved from overseas and therefore AMEX had a hard time verifying identity and history?). Is it simply a big boost in credit scores after a long rebuild, and therefore all of this credit is new and popping up out of nowhere? Then, as you state, what about baddies/AAoA/other cards/etc. There are a lot of unknown factors, and OP isn't sharing much.
This could have been an extremely fixable problem, but there's just no way to know for sure. "AMEX was mean to me just because" is totally not the whole story. Just doesn't work that way.
