I had to ask her how to do it...I KNOW I'm too old for tweeting.
...at least I can tell youngsters how to set the VCR clock.
I doubt either the online rep or mainline CSR's would have any clue.
I tend to agree with the consensus that if it has cash value you include it, if it is a Term policy do not..
If the policy has a face value, then it is an asset.
A term life is not an asset, but a universal life, or whole life would be an asset.