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You can take a screen shot and then when you call in regarding the bonus mention the 15k and show them. Just an idea.
If you already applied and approved for X offer, Amex doesn't match better offers after the fact. In the future with Amex incognito everything
@CreditCuriousity wrote:If you already applied and approved for X offer, Amex doesn't match better offers after the fact. In the future with Amex incognito everything
This is exactly right. Unlike Chase, Amex does not match offers after the fact.