Amex platinum - minor buzz kill

[Makersmark23]

So I decided to upgrade my PRG to platinum, so I called to fish for an upgrade offer.  The CSmperson said "yes! 40k points for 3k spend but no annual fee waived.  I said okay and was approved.

come to find out I wasn't upgrading my Prg, I started a new account.  I don't know if I should feel good about this or not?

i do know I have a Prg to cancel now though, and the unexpected new account maybe brought down my excitement a bit.

thoughts?

[Anonymous]

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@Makersmark23 wrote:

So I decided to upgrade my PRG to platinum, so I called to fish for an upgrade offer.  The CSmperson said "yes! 40k points for 3k spend but no annual fee waived.  I said okay and was approved.

come to find out I wasn't upgrading my Prg, I started a new account.  I don't know if I should feel good about this or not?

i do know I have a Prg to cancel now though, and the unexpected new account maybe brought down my excitement a bit.

thoughts?

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You should be happy.  No offense but it would be foolish to PC to the Platinum.  You wouldn't get any 40K MR points bonus.  Not sure why you're disappointed

[Anonymous]

Yes that would be frustrating to think you were getting a pc and keeping the account age and no hp AND getting a sign on bonus so the csr should have been clearer but I don't think I've ever heard of a pc qualifying for any kind of bonus so not really a surprise unfortunately

[Anonymous]

I take it your PRG card is old?  Why not take this one for a spin & see if you like the #'s?  Could be a good second card.  I was thinking about this one.   Keep us informed.  And congrats on the Platinum!  

[Anonymous]

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@Anonymous wrote:
Yes that would be frustrating to think you were getting a pc and keeping the account age and no hp AND getting a sign on bonus so the csr should have been clearer but I don't think I've ever heard of a pc qualifying for any kind of bonus so not really a surprise unfortunately

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The accounts age isn't going anywhere.  It will stay on his reports for 10 years.  What he ended up with was a far better deal.

[Anonymous]

Well I mean the impact of having a new account instead of just a new product with the old account age since he doesn't really want the prg anymore

[Anonymous]

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@Anonymous wrote:
Well I mean the impact of having a new account instead of just a new product with the old account age since he doesn't really want the prg anymore

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Well the account will impact his score a bit but if they PCed his PRG to the Platinum, he would get no bonus whatsoever

[Makersmark23]

Maybe I just needed to validate with others that this was a good thing lol

super excited for the plat benefits with the travel me and my wife will be doin

[Anonymous]

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@Makersmark23 wrote:

Maybe I just needed to validate with others that this was a good thing lol

super excited for the plat benefits with the travel me and my wife will be doin

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They do have some great benefits if you use them.  Make sure you go thru the list because there are several that you have sign up for.

[Makersmark23]

It was between the plat and ritz and in the end, I just don't stay at ritz ever. I just wanted a metal card.

I do however fly a few times a year and book other hotels.

The AF is slightly intimidating but I'll give it a whirl and make an effort to max the benefits.