Credit Card Center Advertiser Disclosure†
01-13-2009 09:15 AM
I've been trying to get both my Orchard cards AF removed last week. Called twice and they declined.
Third time, told them I would cancel if they don't credit the $79 AF on both cards. To my surprise, the CSR said "I can certainly do that for you, sir."
I thought to myself, these cards have my oldest trade lines and I don't want to do that... I was just playing the game.
The CSR had to transfer me to another department to finalize the cancellation. Right after the transfer, I complained about the high AF to the next CSR. The rep then said, she can halve it for me. Told her, "If you can do half, then I am certain you can take the entire AF off. If you can't do it, I want to speak to someone that can." Also told her that I can feed my family for 2 weeks on the AF they charge me. She put me on a 5 minute hold, came back and told me that she will credit the AF back to both my accounts.
Moral of the story:
If you are having a hard time getting AF removed, be persistent. And due to current economic conditions, creditors are willing to close account if requested so I wouldn't recommend using the "threaten to close" tactic nowadays. Be truthful and tell them about how you are trying to cope with current economic crisis.
01-13-2009 10:50 PM
01-14-2009 06:43 AM
01-14-2009 10:30 AM
Also told her that I can feed my family for 2 weeks on the AF they charge me.
Where do you do your grocery shopping?
Congrats on getting your AF dropped. My closest friend just opened a HSBC CC that has an AF of $79. How long after having the CC should he begin negotiating the removal of the $79?
01-14-2009 11:16 AM
01-14-2009 11:26 AM
Congrats- I called last wk to cancel (2 yr anniv= 3/09) + all I got was
200 cli W/O the 20 fee
Af waived by 50- cs said he could not waive the af totally
Will call again before 3/09 + see if they will totally waive af
01-14-2009 11:35 AM
Oh and don't ASK to have the annual fee waived. When you call you want to say that you'd like to cancel the card because you just can't justify the annual fee anymore. Your credit has improved considerably and it seems silly to pay an AF for a non-rewards card that you don't get any benefits from. This approach will yield better results as opposed to calling and asking to have the fee waived.
01-14-2009 11:48 AM
I’m jealous of your 1.1k cl upup. Mine is 800- and it is only that high b/c I comboed 2 300 orchards into 1. 200 cli took 22 MONTHS to get. I’m leaning towards canceling them @ the 2 yr mark (3/09) anyway- my ba 99/500 will unsecure by then, I have higher cls, etc.
When I called, I was pretty much done/ready to cancel, so I said I want to close b/c
just not sure orchard @ 800 cl is really worth it for another yr fico wise.
01-14-2009 11:56 AM
Forums posts are not provided or commissioned by FICO. Forums posts have not been reviewed, approved or otherwise endorsed by FICO. It is not FICO's responsibility to ensure all posts and/or questions are answered.† Advertiser Disclosure: The listings that appear on myFICO are from companies from which myFICO receives compensation, which may impact how and where products appear on myFICO (including, for example, the order in which they appear). myFICO does not review or include all companies or all available products.
* For complete information, see the terms and conditions on the credit card issuer’s website. Once you click apply for this card, you will be directed to the issuer’s website where you may review the terms and conditions of the card before applying. While myFICO always strives to present the most accurate information, we show a summary to help you choose a product, not the full legal terms - and before applying you should understand the full terms of products as stated by the issuer itself.
IMPORTANT INFORMATION: All FICO® Score products made available on myFICO.com include a FICO® Score 8, along with additional FICO® Score versions. Your lender or insurer may use a different FICO® Score than the versions you receive from myFICO, or another type of credit score altogether. Learn more
FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Many factors affect your FICO Score and the interest rates you may receive. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. FTC's website on credit.