It's not very likely it was a mistake. PenFed's system does not really lend itself to making mistakes like that. Congratulations!
I didn't do it to intentationally to game the system and asked them to close the Platinum. Nevertheless, I won't complain about having both. I like PenFed and usually get good CS minus the ability to download to Quicken/Money.
I get mine by downloading from the website and importing in. I only mention this in case you haven't run across the portion under the transactions where you can download them. Wish they would get picked up from within Quicken, but whatever
Just started a new membership and took the Platinum Visa that was offered. Then they released the new Premium Travel Rewards a week after. I submitted an app from their online form center (i think they took it off now) to transfer my Platinum balance and change fully to the Premium Travel Rewards. Santa came early. I now have both cards active with $10k on each. I'm assuming they messed up. No additional EQ pull either- just the AAoA effect of the new account.
Congrats! Yes Virginia there is a Santa Claus