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Regular Contributor
Posts: 205
Registered: ‎04-17-2008

Anyone else have this happen?

I logged in to Citi AMEX to check if a recent online payment posted and there was an 'urgent message' above where I normally see the account information.

 

Message read 'A new card has been issued for this account on October 8, 2008. Your new card should arrive within 7-10 business days. You may activate your new card from your home phone by calling 1-800-XXX-XXXX. If you have any questions...blah, blah, blah.'

 

I called Citi and they told me that over 30 million consumers have had their 'personal data' breached by one of their 'customers' and that Citi will automatically re-issue another credit card for those who are affected.

 

I asked the CSR to Fed Ex the card to me priority overnight and we'll see if it actually arrives tomorrow (Thursday).

 

Anyone else have this happen to them?

Community Leader
Senior Contributor
Posts: 4,336
Registered: ‎09-06-2008

Re: Anyone else have this happen?

i'm very sorry to hear that.  i hope your information will stay safe.
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