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Frequent Contributor
kimmiller112
Posts: 465
Registered: ‎04-09-2012

Re: Anyone had another CLI after Cap1 EO CLI?

I think six months from the time you got a CLI through the EO is sufficient time to wait before contacting them again, especially when you put though $5000 per month on a card that has a limit of $5000.  Abusing the system would be contacting the EO every month or perhaps even requesting an increase twice a year when you don't use the card.  Personally, I think I am going to wait nine months, but I'm only running $1000-$2000 per month on my $5000 limit card. 

Barclays USAir World MC $8300 - DCU $7500 - USAA World MC $7000 - PayPal Extras MC (GE) $5500 - Chase Saphire Preferred $5000 - Discover It $5000 - Barclays Sallie May $2700 - Chase Freedom $1000 - Capital One $8500 (business) - store cards ranging from $500-$9500
New Member
benamaster
Posts: 4
Registered: ‎02-20-2013

Re: Anyone had another CLI after Cap1 EO CLI?

I had no problem in December 2012 going from 2300 to 3000 via the Executive Office and then in February of 2013 I follow up with the Executive Office and got another increase from 3000 to 7500. I have two accounts that are around 7 years old both with identical credit lines.

Contributor
teddybearkelli1
Posts: 109
Registered: ‎11-06-2012

Re: Anyone had another CLI after Cap1 EO CLI?

I had an increase through the EO in November and the rep that assisted me advised to call him back in at 6 months and he would review for another increase.

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Established Contributor
toppers555
Posts: 550
Registered: ‎09-28-2012

Re: Anyone had another CLI after Cap1 EO CLI?

[ Edited ]

Leadberry wrote:

toppers555 wrote:
I didn't state op was being greedy. Like i said if it a legitment need that is one thing but to constantly bother eo always rather then trying traditional path for just basically for an increase just for an increase is abuse IMO

Actually, you did conditionally and specifically state that the OP was being greedy.  Furthermore, customer service is what the EO is there for.  Calling them is not "bothering" them, it's taking advantage of a service that is made available for one's use.  Lastly, what traditional path is there to take?  We all know Capital One's frontline CSR's will read off a script about not being able to approve CLI's when asked.


Who knows that can change,  maybe CSR will eventually be able to help with CLI ( I would hold my breath though tbh). Also true EO is there for customer service, but their is also a reason for a path of escalation, and why EO isn't who you talk to when you call customer service.  



TU 715 No apps to 05/13 cash+ 5/13!!! 738 TU CSP April 13!!!CSP approved May 13!!!


Frequent Contributor
sandman2435
Posts: 360
Registered: ‎01-22-2011

Re: Anyone had another CLI after Cap1 EO CLI?

Got a Venture card in Nov of 2012 with a 5K limit had it raised to 7500 in Jan of this year and than had it raised again in feb to 12K...But I run a ton of money thur the card and pay in full..somrtime making mulitable payments before the statement cuts

Frequent Contributor
CreditJim
Posts: 271
Registered: ‎09-17-2012

Re: Anyone had another CLI after Cap1 EO CLI?

Thank-you, some of the answers have been very helpful. Sounds like I could ask for another CLI in a few months if I keep using it as my main card and making multiple payments per month.

Barclays Arrival Plus WEMC $17.2k | Citi Executive AA WEMC $15k | Quicksilver World MC 15k | SWACU Visa $15k | Amex Business Platinum | Amex PRG | Amex SPG $3.5k | Spark Visa $8k | Chase BA Visa Sig $7.5k | Chase Freedom $4.5k | Citi AA World MC $2k | Quicksilver MC $5k | Lowe's Store $17k | Walmart Store $3300 | Amazon Store $2500 | J Crew $2600
Established Contributor
Leadberry
Posts: 610
Registered: ‎01-31-2013

Re: Anyone had another CLI after Cap1 EO CLI?


toppers555 wrote:

Leadberry wrote:

toppers555 wrote:
I didn't state op was being greedy. Like i said if it a legitment need that is one thing but to constantly bother eo always rather then trying traditional path for just basically for an increase just for an increase is abuse IMO

Actually, you did conditionally and specifically state that the OP was being greedy.  Furthermore, customer service is what the EO is there for.  Calling them is not "bothering" them, it's taking advantage of a service that is made available for one's use.  Lastly, what traditional path is there to take?  We all know Capital One's frontline CSR's will read off a script about not being able to approve CLI's when asked.


Who knows that can change,  maybe CSR will eventually be able to help with CLI ( I would hold my breath though tbh). Also true EO is there for customer service, but their is also a reason for a path of escalation, and why EO isn't who you talk to when you call customer service.  


I hope they do get their act together soon.  I absolutely hate talking to to Capital One's CSR's.  There is no reason to deal with people on the other side of the world who are given no power to make decisions when you can call up Chase, Discover, Amex, USAA, et cetera and talk to perfectly competent and capable CSR's.  You can bet that unless Capital One changes something, when I'm ready for a CLI I'm going to escalate myself directly to the EO.

   
   
Senior Contributor
youngandcreditwrthy
Posts: 6,154
Registered: ‎08-16-2012

Re: Anyone had another CLI after Cap1 EO CLI?

Yeah... I'll be trying to go from $5,000 to $15,000 after six months at $5,000.
I'll ask the regular CSRs but if they don't do anything, and I suspect they won't lol.. I'll get in touch with my girl in the EO!!!!!
:-)
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Senior Contributor
myjourney
Posts: 25,246
Registered: ‎02-07-2013

Re: Anyone had another CLI after Cap1 EO CLI?

Had my 2 accounts doubled early February and will continue to contact EO every 6 months.

If that's the only way to achieve what they should be doing naturally at least twice a year then so be it.

:smileyhappy:

"Intelligence plus character--that is the goal of true education"
Cap1 EO link below
http://lmgtfy.com/?q=Capital+One+CEO+email+address+#seen
Last 5 apps 6/6/13

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