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Im not even going to argue with them at this point. The woman was completely clueless. I have the receipt and it has it also on the website. She looked at that and said why did the agent increase it. I said I dont know but I shouldnt be charged for the mistake. She proceeded to tell me my account is terminated and I owe the money.
You left out all the details when you asked the question....
Now that we kind of know what happened, I would change my answer to a yes.
Well maybe it won't be MoneyGram themselves -- but if they think you owe them money they won't hesitate to send it collections, and collections can and will report.
In my second post I attempted to clarify. If they dont report then they would have to hand it to some other company. If anything appears it will be disputed immediatly.
The extra 0 took it from hundreds to thousands. Talked to a supervisor and there going to write it off.
@Anonymous wrote:The extra 0 took it from hundreds to thousands. Talked to a supervisor and there going to write it off.
Good, well I hope this means that they will leave you alone about it. I would ask the supervisor to send you something in writing indicating that it was their mistake and that they won't hold you responsbile. Just in case someone comes after you for the money later on.....
I have her name, direct contact number, and company number with extension. She did say she will get back to the bank with their documents. The agent before her said it will go to their retention department. I asked both of them if they report to credit and both said no. So I guess the retention dept is more or less a harassment dept. I did a bit of researching online about their practices and find that my case is far from rare. I will never do business with them again.
theres also a lot of money fram and western union scams where someone sends you a check for too much and than asks you to wire them the extra, be careful there
@john398 wrote:theres also a lot of money fram and western union scams where someone sends you a check for too much and than asks you to wire them the extra, be careful there
Well this was a friend that was sent the money. The agent told him he couldnt take a part of the money and that he had to take it all. Thats when I got notice that it was more than what I sent. We will use paypal or something else from now on. I cant imagine WU is any better with this.
@Anonymous wrote:
@john398 wrote:theres also a lot of money fram and western union scams where someone sends you a check for too much and than asks you to wire them the extra, be careful there
Well this was a friend that was sent the money. The agent told him he couldnt take a part of the money and that he had to take it all. Thats when I got notice that it was more than what I sent. We will use paypal or something else from now on. I cant imagine WU is any better with this.
Ok, an alternatice is Chase Quick Pay but you have to set up the account in advance but not sure you have a chase account