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Gotcha. I haven't really followed Cap1 lately, so what transition are you referring to? Just business model in general, or are they merging? I know they bought ING's Sharebuilder (which I previously used for about 1.5 years).
If you want a CLI after having the card awhile, it seems the only way to get one is to contact the Executive Office. However, the success rate of getting a CLI seems pretty high if you go that route. It worked for me.
Okay, Backdoor analyst just checked for me, but said my profile right now isn't worthy. I'll try exec next...thanks for the tip!
Just two FYIs: 800-707-0489 (Senior Escalation Account Mgrs) said it's too soon even with my social: the account number/profile wasn't generated yet, so she can't even see the app to do anything.
More importantly, she informed me that Cap1 CLIs, even customer initiated, are soft inqs! She said I could call any number, from cust support to analysts to take care of that (as a soft) once the card arrives.
As an update, now that I have the card in hand I called back to senior customer service for a CLI. They weren't able to instant approve (no surprise, worth a shot), but I am enrolled in their 5-month auto increase plan: with 5 months of on time payments, the limit automatically increases 25%. Not to shabby.
Another perk is no foreign transaction fees, which will be great for my upcoming trip to Europe! 8-D