They might be more so now 
Obviously the OP was not a Chase Card holder a few years back and also needed to speak with them at that time. I'm sure there are people here that would have an entirely different opinion LOL There was a time many card holders would have said "Chase stands for king of Balance Chasing".
I'm actually not shocked at a CLI with Chase for a card with a sub 5k limit, a bit more surprised there was no HP for the CLI.
Generally though, for other issues when one calls in, their CSR's are usually very personable yes.
Maybe they're improving because they've noticed Discover is eating their lunch!
Frankly however, I will admit, lately they're a bit better than AMEX amazingly enough (lately being the key word here). Discover however is really setting a new bar for all of them from what I've experienced lately. And I really never would have thought in that past that I'd say that, ever.
I LOATHE CHASE BANK! I cannot say enough bad things about them! Balance chasing was the least of my issues with those lying bastards! They bought out my former bank (I was Dime, which became WAMU) and started to treat me like crap. I closed my checking, savings, transferred my cds and closed one of my 2 CC with them. I am now safely planted at NavyFed and I LOVE IT!
The jerks finally sent me an email on Friday saying how concerned they are about us Sandy victims 
and they offered me a credit increase and lowered my APR 3 whole points....oh wow....what a treat, especially since they doubled my APR a few years ago FOR NO REASON!!!!!!!! Burn In Hell Chase!
Starting Score: TU 610 EQ 655 - 8/2010
Errin1 wrote:I LOATHE CHASE BANK! I cannot say enough bad things about them! Balance chasing was the least of my issues with those lying bastards! They bought out my former bank (I was Dime, which became WAMU) and started to treat me like crap. I closed my checking, savings, transferred my cds and closed one of my 2 CC with them. I am now safely planted at NavyFed and I LOVE IT!
The jerks finally sent me an email on Friday saying how concerned they are about us Sandy victims
No........because they hate me..........wont give me a card for nothing......
myFICO is the consumer division of FICO. Since its introduction 20 years ago, the FICO® Score has become a global standard for measuring credit risk in the banking, mortgage, credit card, auto and retail industries. 90 of the top 100 largest U.S. financial institutions use the FICO Score to make consumer credit decisions.
>> About myFICO
