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Established Contributor
MountainHiker
Posts: 651
Registered: ‎08-07-2012
0

Are Chase Card Services the nicest people ever?

I've had a few excellent cards in my day but I don't remember the customer service for any of them being better than my current experience with Chase.They are so helpfull and tend to go out of their way to provide service to me.I love that when I call I always speak to a representative in America!!!! My sister has had her Amazon Card for only two months and she called Chase for a credit increase and they happily doubled her limit, and a few days later approved her for a BP Visa. I enjoyed my service with previous bank cards but Chase seems to really care about their customer's needs at a different level.  

EQ-732FICO,EX-PLUS 740,TU-725FICO
Goal 750 Across

NFCU Signature Cash Rewards Visa, Chase Freedom Visa, Wells Fargo Visa Secured
Established Contributor
distantarray
Posts: 2,112
Registered: ‎09-25-2011
0

Re: Are Chase Card Services the nicest people ever?

Chase isn't usually great about CLI especially after 2 months? what was her limit at?


total credit limits $108,400 Credit scores Ex 728 EQ 738 TU 758
Established Contributor
bettercreditguy1
Posts: 758
Registered: ‎02-11-2012
0

WRe: Are Chase Card Services the nicest people ever?

What was her starting limit?

 

Starting scores 01/02/2012 EQ 707(Fico) TU 733(Fico) EXP 735 (FAKO)
Updated scores 06/01/2014 EQ 797(Fico) TU 768(Fico) EXP 769 (Fico), EQ 849 (Next Gen 5/27/14 Penfed)


Remember the Three P's: Pay early in Full, Pay on Time, Patience
Valued Contributor
CreditScholar
Posts: 2,300
Registered: ‎01-22-2012
0

Re: Are Chase Card Services the nicest people ever?


distantarray wrote:

Chase isn't usually great about CLI especially after 2 months? what was her limit at?


I got an auto-CLI from them after 3 months. I've had nothing but good experiences with Chase.

 

FICOs: EX: 826, EQ: 817, TU: 810
Bank of America Privileges with Travel Rewards Visa Signature - $23,200 CL
Chase Sapphire Preferred Visa Signature - $12,700 CL
Chase United MileagePlus Club World Elite MasterCard - $26,500 CL
Citibank American Airlines Executive World Elite MasterCard - $22,500 CL
J.P. Morgan Ritz Carlton Visa Signature - $23,500 CL
Established Contributor
MountainHiker
Posts: 651
Registered: ‎08-07-2012
0

Re: Are Chase Card Services the nicest people ever?


distantarray wrote:

Chase isn't usually great about CLI especially after 2 months? what was her limit at?


Her limit wasn't very large.Started her at $1500 and now doubled.And she has two old collections on her report because of a debt created by her husband. Think I'm going to wait till march then I want to go after an increase.

EQ-732FICO,EX-PLUS 740,TU-725FICO
Goal 750 Across

NFCU Signature Cash Rewards Visa, Chase Freedom Visa, Wells Fargo Visa Secured
Valued Contributor
RyVision
Posts: 1,346
Registered: ‎04-15-2011
0

Re: Are Chase Card Services the nicest people ever?

 

They might be more so now :smileylol:

 

Obviously the OP was not a Chase Card holder a few years back and also needed to speak with them at that time.  I'm sure there are people here that would have an entirely different opinion LOL  There was a time many card holders would have said "Chase stands for king of Balance Chasing".

 

I'm actually not shocked at a CLI with Chase for a card with a sub 5k limit, a bit more surprised there was no HP for the CLI.

 

Generally though, for other issues when one calls in, their CSR's are usually very personable yes.

 

Maybe they're improving because they've noticed Discover is eating their lunch!  :smileylol:

 

Frankly however, I will admit, lately they're a bit better than AMEX amazingly enough (lately being the key word here).   Discover however is really setting a new bar for all of them from what I've experienced lately.  And I really never would have thought in that past that I'd say that, ever.

Contributor
Errin1
Posts: 81
Registered: ‎08-12-2010
0

Re: Are Chase Card Services the nicest people ever?

I LOATHE CHASE BANK!  I cannot say enough bad things about them!  Balance chasing was the least of my issues with those lying bastards!  They bought out my former bank (I was Dime, which became WAMU) and started to treat me like crap. I closed my checking, savings, transferred my cds and closed one of my 2 CC with them. I am now safely planted at NavyFed and I LOVE IT!

 

The jerks finally sent me an email on Friday saying how concerned they are about us Sandy victims  :smileymad: and they offered me a credit increase and lowered my APR 3 whole points....oh wow....what a treat, especially since they doubled my APR a few years ago FOR NO REASON!!!!!!!!   Burn In Hell Chase!

hr> src="http://i.imgur.com/LEYWe.png">Starting Score: TU 610 EQ 655 - 8/2010
Current Score: EQ 714 9/13 EXP 708 8/13 TU 717 8/13
Goal Score: too much of a yoyo, maintain the 700's for 2013

Take the FICO Fitness Challenge
Established Contributor
amercnchopz34
Posts: 839
Registered: ‎10-28-2011
0

Re: Are Chase Card Services the nicest people ever?


Errin1 wrote:

I LOATHE CHASE BANK!  I cannot say enough bad things about them!  Balance chasing was the least of my issues with those lying bastards!  They bought out my former bank (I was Dime, which became WAMU) and started to treat me like crap. I closed my checking, savings, transferred my cds and closed one of my 2 CC with them. I am now safely planted at NavyFed and I LOVE IT!

 

The jerks finally sent me an email on Friday saying how concerned they are about us Sandy victims  :smileymad: and they offered me a credit increase and lowered my APR 3 whole points....oh wow....what a treat, especially since they doubled my APR a few years ago FOR NO REASON!!!!!!!!   Burn In Hell Chase!


No........because they hate me..........wont give me a card for nothing......:smileysad:


Established Contributor
swpopham
Posts: 550
Registered: ‎06-02-2012
0

Re: Are Chase Card Services the nicest people ever?

I called in for an increase on my select card and they happily trippled the limit but I took 3 hard pulls and a soft eq pull every day since then. I love chase and will support them until they clip my wings.

"As long as the music is playing, you've got to get up and dance," he said. "We're still dancing."---Prince CEO Citi Bank

"Money isn't the most important thing in life, but it's reasonably close to oxygen on the "gotta have it" scale". ~Zig Ziglar
Established Contributor
sccredit
Posts: 948
Registered: ‎09-14-2012
0

Re: Are Chase Card Services the nicest people ever?

My favorite is definitely Discover right now!  They are BY FAR the best to deal with!

Unsecured Credit: Amex BCP $24,900; Chase Sapphire Preferred $24,200; Discover It $12,500; Chase Ink Cash $15,000; Chase Slate $13,500; Citi TYP $12,900; Amex SPG Biz $3,000; US Bank Platinum $8,600; DCU Visa $10,000; Logix FCU $15,000; Citi Home Depot $8,800; Lowes $5,000; Care Credit $6,000; Penfed Platinum Sig $16,000; Barclay Arrival Plus WEMC $5,000; Bank of America World Points Business Visa $8,000; US Bank PLOC Overdraft $1,500; US Bank Edge Rewards Business $10,000; PenFed PLOC $5,000


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