My VS is open but Comenity hasnt reported in over a year. Havnt used the card since 2015
Citi will report your accounts to the credit agencies once a month regardless of the amount of use as long as it is open. They will report a 0 if that is your current credit used. Some of the agencies will update at diffrent times so be aware that not all of them will have the numbers at such and such time of the month. Usually it happens whenever they feel like it and Citi reports it on your statement cut date. However be aware that Citi can close your Best Buy card if they feel like you are being inactive but that is very rare overall.