BBVA paperless statement?

[Anonymous]

I've honestly tried every single method to signup for paperless statement, but it just cannot be done... I go online and to the paperless statement option, but it doesn't allow me to tick the yes option. I call them and they say I can only change it myself....help..?

[FinStar]

Which BBVA URL or link are you using to log into your BBVA card?  Is this the NBA AmEx?

[-Cal-]

Try in a different browser

[Anonymous]

Did you try using a different browser? If yes, what happened?

[Anonymous]

I tried in firefox, chrome, and safari, but same results. I used http://www.bbvacompass.com/creditonline and https://www.bbvacompass.com/. I get to the right pages, but it's just that the option to turn on paperless is greyed out for me..