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Regular Contributor
Posts: 199
Registered: ‎05-29-2008
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BOA/FIA - be careful when you dispute a cc charge

After successfully disputing a small fraudulent cc charge on my boa/fia card. My account is now showing on Experian as CLOSED with a notation: ACCOUNT DISPUTED by consumer .

 

called the cs number on the back of the card and they said no  the account is still ACTIVE. BUT they did say that everytime a charge is disputed it will report to credit bureaus but it shouldn't show "closed"

 

now i have to clean up this mess. does anyone have a phone number for FIA card services credit reporting department?  when i asked the cs rep for the number he told me that department does not take phone calls.

 

thanks

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