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Super Contributor
Posts: 6,672
Registered: ‎04-07-2008
0

BOA Story

I have the BOA Privileges Cash Reward card and have had it for a while now. The AF is $75

 

In the last 6 months, my account has had unknown charges that not even BOA could explain since they were not fraudulent but seemed like a computer glitch adding transactions that were not mine on my card.

 

After going back and forth with them and finally after 1 month, I got a resolution. They felt bad and I got a call from one of the big wig apparently in the credit dept. He was very nice and apologetic about the whole thing.

 

He made my Privileges card AF free. I thought I didn;t hear well, but he said that he just made my card AF free and that i will never be charged an annual fee on this card. Gave me his direct number if something should happen with the card concerning AF.

 

So bottomline, I got a card with a $75 AF now free of any AF. Got to love BOA Smiley Happy




Valued Contributor
Posts: 1,997
Registered: ‎01-24-2012
0

Re: BOA Story

Sometimes it pays to go through a little chaos with a company. Congratulations on the fee being waived permanently.

Frequent Contributor
Posts: 303
Registered: ‎04-22-2013
0

Re: BOA Story

Congrats! Ive been happy with BoA they have been nothing but nice to me.



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FICO EQ (670) 9/6, TUwalmart (725) 11/4, Discover FICO (725) 11/19, AMEX EX Pull (728) 11/29
GOAL: 750 with all
Super Contributor
Posts: 6,672
Registered: ‎04-07-2008
0

Re: BOA Story

Thanks.

 

I got the charges refunded to me (since I had to pay for them while BOA investigates)

 

But good to have no AF now




Frequent Contributor
Posts: 303
Registered: ‎04-22-2013
0

Re: BOA Story

When he waived the AF you should have asked for CLI Smiley Happy



Mouse over for CL
FICO EQ (670) 9/6, TUwalmart (725) 11/4, Discover FICO (725) 11/19, AMEX EX Pull (728) 11/29
GOAL: 750 with all
Super Contributor
Posts: 6,672
Registered: ‎04-07-2008
0

Re: BOA Story


CREDITSURFER wrote:

When he waived the AF you should have asked for CLI Smiley Happy


I recently got one from them so I thought it might be pushing it Smiley Happy




Moderator
Posts: 27,207
Registered: ‎09-13-2012
0

Re: BOA Story

Good ending to a frustrating couple of months. Good for you!
Valued Contributor
Posts: 1,129
Registered: ‎01-20-2011
0

Re: BOA Story


CS800 wrote:

CREDITSURFER wrote:

When he waived the AF you should have asked for CLI Smiley Happy


I recently got one from them so I thought it might be pushing it Smiley Happy


I would have told him that I am really happy about the way they handled the issue andw will like to make BOA my primary card but the CL on the card makes it a bit difficult to use the BOA card as my exclusive card.

Amex PRG | BoA Cash rewards 35K | BoA Cash rewards 7K | Citi AAdvantage 15 K | Chase Sapphire Preferred 11 K | Chase Freedom 10k | Chase United 5 K | Chase Southwest 5K | Chase Airtran 6.4K | Discover IT 8K | Barclays US Airways 7.8 K | DCU 3 K | US Bank Flex Perks 8K | Toys r US 6 K | JC Penney 4.6 K | Macy's 1200 | Kohl's 600
Ex Fico: 762 (PSECU)
EQ Fico: 764 (DCU)
TX Fico: 773 (Discover)
Frequent Contributor
Posts: 303
Registered: ‎04-22-2013
0

Re: BOA Story

+1

 

That would have been a great opening convo to that.



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FICO EQ (670) 9/6, TUwalmart (725) 11/4, Discover FICO (725) 11/19, AMEX EX Pull (728) 11/29
GOAL: 750 with all
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Super Contributor
Posts: 6,672
Registered: ‎04-07-2008
0

Re: BOA Story


vish1 wrote:

CS800 wrote:

CREDITSURFER wrote:

When he waived the AF you should have asked for CLI Smiley Happy


I recently got one from them so I thought it might be pushing it Smiley Happy


I would have told him that I am really happy about the way they handled the issue andw will like to make BOA my primary card but the CL on the card makes it a bit difficult to use the BOA card as my exclusive card.


I would have but I already have a high CL with them Smiley Happy

Good tactic though




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