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BOA Story

Super Contributor

BOA Story

I have the BOA Privileges Cash Reward card and have had it for a while now. The AF is $75

 

In the last 6 months, my account has had unknown charges that not even BOA could explain since they were not fraudulent but seemed like a computer glitch adding transactions that were not mine on my card.

 

After going back and forth with them and finally after 1 month, I got a resolution. They felt bad and I got a call from one of the big wig apparently in the credit dept. He was very nice and apologetic about the whole thing.

 

He made my Privileges card AF free. I thought I didn;t hear well, but he said that he just made my card AF free and that i will never be charged an annual fee on this card. Gave me his direct number if something should happen with the card concerning AF.

 

So bottomline, I got a card with a $75 AF now free of any AF. Got to love BOA Smiley Happy




Message 1 of 10
9 REPLIES
Valued Contributor

Re: BOA Story

Sometimes it pays to go through a little chaos with a company. Congratulations on the fee being waived permanently.

Message 2 of 10
Frequent Contributor

Re: BOA Story

Congrats! Ive been happy with BoA they have been nothing but nice to me.



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FICO EQ (670) 9/6, TUwalmart (725) 11/4, Discover FICO (725) 11/19, AMEX EX Pull (728) 11/29
GOAL: 750 with all
Message 3 of 10
Super Contributor

Re: BOA Story

Thanks.

 

I got the charges refunded to me (since I had to pay for them while BOA investigates)

 

But good to have no AF now




Message 4 of 10
Frequent Contributor

Re: BOA Story

When he waived the AF you should have asked for CLI Smiley Happy



Mouse over for CL
FICO EQ (670) 9/6, TUwalmart (725) 11/4, Discover FICO (725) 11/19, AMEX EX Pull (728) 11/29
GOAL: 750 with all
Message 5 of 10
Super Contributor

Re: BOA Story


CREDITSURFER wrote:

When he waived the AF you should have asked for CLI Smiley Happy


I recently got one from them so I thought it might be pushing it Smiley Happy




Message 6 of 10
Moderator Emerita

Re: BOA Story

Good ending to a frustrating couple of months. Good for you!
Message 7 of 10
Valued Contributor

Re: BOA Story


CS800 wrote:

CREDITSURFER wrote:

When he waived the AF you should have asked for CLI Smiley Happy


I recently got one from them so I thought it might be pushing it Smiley Happy


I would have told him that I am really happy about the way they handled the issue andw will like to make BOA my primary card but the CL on the card makes it a bit difficult to use the BOA card as my exclusive card.

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Message 8 of 10
Frequent Contributor

Re: BOA Story

+1

 

That would have been a great opening convo to that.



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FICO EQ (670) 9/6, TUwalmart (725) 11/4, Discover FICO (725) 11/19, AMEX EX Pull (728) 11/29
GOAL: 750 with all
Message 9 of 10
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Super Contributor

Re: BOA Story


vish1 wrote:

CS800 wrote:

CREDITSURFER wrote:

When he waived the AF you should have asked for CLI Smiley Happy


I recently got one from them so I thought it might be pushing it Smiley Happy


I would have told him that I am really happy about the way they handled the issue andw will like to make BOA my primary card but the CL on the card makes it a bit difficult to use the BOA card as my exclusive card.


I would have but I already have a high CL with them Smiley Happy

Good tactic though




Message 10 of 10