Bananas! No PC to Freedom

[KatherineLee]

Anyone else have a successful PC with Chase recently?

Just got off the phone with Chase and I'm annoyed for sure.

I have held a Slate card with them for 1.5 years or so.  Just a month before my one year date I called asking for a PC to Freedom and the phone person told me that I was ineligible until my Slate account was a year old.  I finally called again today to ask, and the phone person told me that I am ineligible but I will get a letter in the mail that will allow me to apply for the Freedom card.  This is IN ADDITION to my Slate card.  So I cannot product change.  I just have to open an additional account with them.  This is bananas.  Now I have to decide if I just sock drawer the card now, or close the account since I anticipate I will NEVER WANT to use this card.  I run $5/mo through it on a subscription service and that's it.   I guess I could continue that until infinity. 

I guess Bank of America is getting my application.  If they're willing to give me their cash rewards card at an 12.99% APR, forget Chase Slate at 22.99%.  That's an even higher APR than my Kohl's card.  Ridiculous. 

Transunion FICO: 730  (Mid May 2012). 

[Anonymous]

Maybe you got one of their regular front line CSRs who doesn't have the authority to PC from one card to another.  I think maybe you need to speak with someone higher up the chain.  From everything I've read on this website, after one full year's time, you can indeed do a product change from Slate to Freedom.  I don't think you were speaking with the right person. 

[ajh5408]

You could try sending a Secure Message... I've used that method to PC several times. Just recently had them change my Freedom MC to a Freedom VISA... 

[jordanmedical]

There's more to eligibility than just the 1 year mark. I would have them sent you the letter stating the reason you aren't eligible then go from there.

[Anonymous]

You can try going into a Chase banking center and asking for a PC there. I couldn't change my Freedom to a CSP but the rep told me the people at the banking centers have more authority in these things.

[kittenkatt79]

I was able to PC from Slate to Freedom just yesterday by sending a secure message through my Chase online account.  

[CS800]

I would call their Exec line and talk to someone about it.

[FrugalRican]

Was the $5 a month charge the only thing you ever put through the Slate?