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Bananas! No PC to Freedom

Valued Member

Bananas! No PC to Freedom

Anyone else have a successful PC with Chase recently?

 

Just got off the phone with Chase and I'm annoyed for sure.

 

I have held a Slate card with them for 1.5 years or so.  Just a month before my one year date I called asking for a PC to Freedom and the phone person told me that I was ineligible until my Slate account was a year old.  I finally called again today to ask, and the phone person told me that I am ineligible but I will get a letter in the mail that will allow me to apply for the Freedom card.  This is IN ADDITION to my Slate card.  So I cannot product change.  I just have to open an additional account with them.  This is bananas.  Now I have to decide if I just sock drawer the card now, or close the account since I anticipate I will NEVER WANT to use this card.  I run $5/mo through it on a subscription service and that's it.   I guess I could continue that until infinity. 

 

I guess Bank of America is getting my application.  If they're willing to give me their cash rewards card at an 12.99% APR, forget Chase Slate at 22.99%.  That's an even higher APR than my Kohl's card.  Ridiculous. 

Transunion FICO: 730  (Mid May 2012). 

Message 1 of 8
7 REPLIES
Valued Contributor

Re: Bananas! No PC to Freedom

Maybe you got one of their regular front line CSRs who doesn't have the authority to PC from one card to another.  I think maybe you need to speak with someone higher up the chain.  From everything I've read on this website, after one full year's time, you can indeed do a product change from Slate to Freedom.  I don't think you were speaking with the right person. 



Husband's Current Score: EX 691 CUSC; EQ 694; TU 687; Mine: EX 773 (AMEX); EQ 720; TU 750
Wallet Contents: SECURED: Capital One Platinum Mastercard, US Bank Harley Davidson Visa, USAA Bank American Express;
UNSECURED: Chase Freedom; USAA Cash Rewards World Mastercard, Discover More, CUSC Platinum Rewards Visa, American Express Zinc, American Express Blue Cash Preferred, Amazon Card, Walmart Discover Card
Message 2 of 8
Contributor

Re: Bananas! No PC to Freedom

You could try sending a Secure Message... I've used that method to PC several times. Just recently had them change my Freedom MC to a Freedom VISA... 

Message 3 of 8
Established Contributor

Re: Bananas! No PC to Freedom

There's more to eligibility than just the 1 year mark. I would have them sent you the letter stating the reason you aren't eligible then go from there.

-Rebuilding with CapOne Cash: $1.5k, NFCU cashRewards $8.5K, NavCheck $5K, Wal-Mart: $1.1K, Sam's: $1.2K, Amazon: $1.9K, Apple Barclay: $3K, Haverty's: $1.5K, GE capital: $5K, Sears: $250(AU), PP MC:$1.5K, CareCredit:$3K (closed 1st home 05/08/13)
Starting Score: 492-TU04, 480-EX FICO V2, 467-EQ Beacon 5 (Via Mortgage PreQual March '12)
Current Score: EX,EQ,TU (lender pull): 652, 659, 689, Walmart TU FICO: 691 (05/13)
Goal Score: 700

Take the FICO Fitness Challenge

Message 4 of 8
New Contributor

Re: Bananas! No PC to Freedom

You can try going into a Chase banking center and asking for a PC there. I couldn't change my Freedom to a CSP but the rep told me the people at the banking centers have more authority in these things.

Amex Blue 22.7k // Chase Freedom 24.2k // Chase Sapphire preferred 10.7k // Amex Starwood preferred Guest 5k // BofA Cash Rewards Visa 5k // BofA Cash Rewards MC 5k // Discover More 4.2k // Dell Financial Services 7k
Exp 787 // Equifax 784 // Transunion 780
Message 5 of 8
Established Member

Re: Bananas! No PC to Freedom

I was able to PC from Slate to Freedom just yesterday by sending a secure message through my Chase online account.  

Cards: Amex BCE $9000 (9/2012), Citi Forward $8000 (6/2012), Discover More $7000 (5/2012), Chase Freedom $1200 (7/2008), Cap1 Platinum MC $4750 (7/2007)

FICO Scores: 753 TU (4/2013), 744 EX (9/2012), 713 EQ (8/2012)
Message 6 of 8
Super Contributor

Re: Bananas! No PC to Freedom

I would call their Exec line and talk to someone about it.




Message 7 of 8
Blogger

Re: Bananas! No PC to Freedom

Was the $5 a month charge the only thing you ever put through the Slate?

Follow my financial journey: http://www.frugalrican.com


EQ FICO (01/16/2012): 656 - EQ FICO (02/16/2012): 743 - EQ (02/24/2012): 760 - EX (04/28/2012): 739 - GOAL 2013: 800+

AMEX BCE (0/10K) --- BOA 1-2-3 (0/15.9K) --- Discover More (0/6K) --- Chase Freedom Visa (0/1.4K) -- Hyatt Visa Sign. (0/5.8K) -- Barclay's NFL Card (0/7.5K) -- Chase Sapphire Preferred (0/5K)

Message 8 of 8