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Valued Member
KatherineLee
Posts: 49
Registered: ‎02-14-2011

Bananas! No PC to Freedom

[ Edited ]

Anyone else have a successful PC with Chase recently?

 

Just got off the phone with Chase and I'm annoyed for sure.

 

I have held a Slate card with them for 1.5 years or so.  Just a month before my one year date I called asking for a PC to Freedom and the phone person told me that I was ineligible until my Slate account was a year old.  I finally called again today to ask, and the phone person told me that I am ineligible but I will get a letter in the mail that will allow me to apply for the Freedom card.  This is IN ADDITION to my Slate card.  So I cannot product change.  I just have to open an additional account with them.  This is bananas.  Now I have to decide if I just sock drawer the card now, or close the account since I anticipate I will NEVER WANT to use this card.  I run $5/mo through it on a subscription service and that's it.   I guess I could continue that until infinity. 

 

I guess Bank of America is getting my application.  If they're willing to give me their cash rewards card at an 12.99% APR, forget Chase Slate at 22.99%.  That's an even higher APR than my Kohl's card.  Ridiculous. 

Transunion FICO: 730  (Mid May 2012). 

Valued Contributor
discernment
Posts: 1,142
Registered: ‎09-01-2011

Re: Bananas! No PC to Freedom

Maybe you got one of their regular front line CSRs who doesn't have the authority to PC from one card to another.  I think maybe you need to speak with someone higher up the chain.  From everything I've read on this website, after one full year's time, you can indeed do a product change from Slate to Freedom.  I don't think you were speaking with the right person. 



Husband's Current Score: EX 691 CUSC; EQ 694; TU 687; Mine: EX 773 (AMEX); EQ 720; TU 750
Wallet Contents: SECURED: Capital One Platinum Mastercard, US Bank Harley Davidson Visa, USAA Bank American Express;
UNSECURED: Chase Freedom; USAA Cash Rewards World Mastercard, Discover More, CUSC Platinum Rewards Visa, American Express Zinc, American Express Blue Cash Preferred, Amazon Card, Walmart Discover Card
Contributor
ajh5408
Posts: 98
Registered: ‎04-13-2012

Re: Bananas! No PC to Freedom

You could try sending a Secure Message... I've used that method to PC several times. Just recently had them change my Freedom MC to a Freedom VISA... 

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Established Contributor
jordanmedical
Posts: 1,011
Registered: ‎04-08-2012

Re: Bananas! No PC to Freedom

There's more to eligibility than just the 1 year mark. I would have them sent you the letter stating the reason you aren't eligible then go from there.

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New Contributor
Reelax
Posts: 90
Registered: ‎06-26-2012

Re: Bananas! No PC to Freedom

You can try going into a Chase banking center and asking for a PC there. I couldn't change my Freedom to a CSP but the rep told me the people at the banking centers have more authority in these things.

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Established Member
kittenkatt79
Posts: 14
Registered: ‎08-04-2008

Re: Bananas! No PC to Freedom

I was able to PC from Slate to Freedom just yesterday by sending a secure message through my Chase online account.  

Cards: Amex BCE $9000 (9/2012), Citi Forward $8000 (6/2012), Discover More $7000 (5/2012), Chase Freedom $1200 (7/2008), Cap1 Platinum MC $4750 (7/2007)

FICO Scores: 753 TU (4/2013), 744 EX (9/2012), 713 EQ (8/2012)
Super Contributor
CS800
Posts: 6,548
Registered: ‎04-07-2008

Re: Bananas! No PC to Freedom

I would call their Exec line and talk to someone about it.




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FrugalRican
Posts: 2,876
Registered: ‎02-02-2012

Re: Bananas! No PC to Freedom

Was the $5 a month charge the only thing you ever put through the Slate?

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