Update:
Well I've just completed the product change from the AMEX to a World Mastercard with Worldpoints. Although the AMEX does offer 1.25 points per dollar as opposed to the Mastercard's 1:1 ratio, I am dead set on having the Shopsafe feature, especially since I will be using this card primarily as a small business card. It is crucial I have this feature as most of my purchases will be made online.
However, there was a problem in the pc process. I called the backdoor number for BofA and the rep I spoke to either blatantly lied to me or was grossly incompetent. I asked multiple times and he confirmed that both promotions on the AMEX card would transfer over to the new card. The rep actually confirmed this 3X's in our converation and definitively stated that ALL the promotions of the AMEX card would be on the new card, including statement credits. However, something just didn't seem right.
So I called back the same number and asked another rep the same question and she stated that although the 12 months no interest on purchases would carryover (as it was part of the official credit card terms), the $75 statement credit promotion would not. Needless to say I was not pleased and asked to speak to her superior.
Upon speaking with the manager, I told him my situation and advised him to listen to the previous call and that I also would like to file a complaint with the previous rep. To make a long story short, ultimately I was offered 10,000 points on my current BofA Visa card. I accepted and that was that.
I was told that I should receive my new card in 2-3 weeks. I was also guaranteed that the 12 months no interest on purchases would transfer over to my new card and that a pc with BofA does NOT involve a hard inquiry on my credit. Other than the first rep's misinformation, all in all I am satisfied with the pc process with BofA.
Thanks everybody for your feedback.
