09-04-2011 08:43 AM - edited 09-04-2011 08:46 AM
i just called the customer service number and they cant help me since i dont have an account number. i called the app status and they just said i was denied and id recieve a letter which i did.
i called one backdoor number but they have no office hours today.
does anyone have any suggestions on who/when to contact? thanks.
I guess you should call the "BofA: 866-421-8153 (App status)" tomorrow (Monday) morning and see what you can find out. That would be my first move.
I wish you all the best, let us know what you find out.
EDIT: just read Walt_K's reply, I forgot it's a Holiday weekend, they may or may not be open Labor Day, you might have to wait till Tuesday, I'd still give it a shot tomorrow, they might just be open.
09-04-2011 10:31 AM
Id call the backdoor number but you may have to wait till Tuesday. Tommorrow is a bank holiday so most of the financial offices will be closed (and hence the people who can make an instant decision for you). Good luck. Let us know. Im geussing that there was a significant difference in some of the info between your app and your credit report, which could prompt an instant denial. Whenver a bank suspects fraud (not saying theres fraud here just that a bank may suspect, they close, deny, cancel, run away first and ask question second if at all). Hopefully it is something along these lines and you will be able to clear up on the phone or some identity document like a utility bill, etc..
09-04-2011 11:21 AM
ok thanks. ill try again tomorrow, but im sure itll be tuesday when they open again. i just need to talk to a person instead of a machine haha,
i dont see what could be so different on my credit report, cause cap1 approved me and sent me everything a month ago for a different card. maybe i entered stuff wrong on the BoA app. ill figure it out and let you guys know what happened in a few days.
09-07-2011 03:48 PM
ok so heres what happened.
i called the application number on tuesday and they connected me to a credit specialist/analyst or something. i gave them my info and it was hard to find because i think my social security was entered wrong by one number on my online app(fail on my part haha) so he told me i had to go to a branch in person to prove my identity and fix it in the system. i went in today with my ID and my SS card and instead of changing stuff in the system, my specialist just made started a new app in person and i gave him all the right info and a check. it worked out because i decided to do a larger credit limit ($1500), so hopefully when it graduates, they give me a larger CL.
so in the end it seems everything worked out and i should receive my card, just in 2-4 weeks instead of last week lol. oh well. all's well that ends well i guess right? haha.
Forums posts are not provided or commissioned by FICO. Forums posts have not been reviewed, approved or otherwise endorsed by FICO. It is not FICO's responsibility to ensure all posts and/or questions are answered.Advertiser Disclosure: The listings that appear on myFICO are from companies from which myFICO receives compensation, which may impact how and where products appear on myFICO (including, for example, the order in which they appear). myFICO does not review or include all companies or all available products.
IMPORTANT INFORMATION: All FICO® Score products made available on myFICO.com include a FICO® Score 8, along with additional FICO® Score versions. Your lender or insurer may use a different FICO® Score than the versions you receive from myFICO, or another type of credit score altogether. Learn more
FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Many factors affect your FICO Score and the interest rates you may receive. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. FTC's website on credit.