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Contributor
vizon
Posts: 139
Registered: ‎01-28-2012

Bank of America -- Wow what a joke

So I have been dealing with BoA lately and it has been almost impossible to get anything done with them. They had inaccurate reportings on my credit, so I contacted them to fix it. I also disputed with Experian and it came back verified of course.. even though on 3 phone calls they admit to me it was a complete mistake.

 

Well, when I turned 18 I opened a BoA card. It had a $59 annual fee. WHAT A JOKE. I was told if I did a PC, I would get the annual fee removed... So now I get an email saying my account number has changed to my new BankofAmericard 123 rewards. I contacted their live chat customer services and inquired if the annual fee had been removed. NOPE. The person at BoA had unfortunately given me false information.

 

So now what do I do? I have prime credit, so what should I do? BoA just has been such a hassle! I was denied an Amex BCE because my utilization is regularly paid off. I called the executive office and she told me basically because I do not carry a balance, I will NOT get the card until I carry one.

 

I have a Chase Freedom now, and prefer to stay away from Cap1. Any suggestions? Close the BoA account OR keep it open until Jan of 2013 for an extra year of reporting since I have paid the annual fee already, etc.

New Contributor
longhorn11
Posts: 82
Registered: ‎08-04-2011

Re: Bank of America -- Wow what a joke

Would they give you a pro-rated refund of the AF if you canceled now?

 

Also I wouldn't deal with the online chat reps, call one of the backdoor numbers from this site and see what they would be willing to do.

Established Contributor
namvet
Posts: 846
Registered: ‎09-22-2011

Re: Bank of America -- Wow what a joke


vizon wrote:

So I have been dealing with BoA lately and it has been almost impossible to get anything done with them. They had inaccurate reportings on my credit, so I contacted them to fix it. I also disputed with Experian and it came back verified of course.. even though on 3 phone calls they admit to me it was a complete mistake.

 

Well, when I turned 18 I opened a BoA card. It had a $59 annual fee. WHAT A JOKE. I was told if I did a PC, I would get the annual fee removed... So now I get an email saying my account number has changed to my new BankofAmericard 123 rewards. I contacted their live chat customer services and inquired if the annual fee had been removed. NOPE. The person at BoA had unfortunately given me false information.

 

So now what do I do? I have prime credit, so what should I do? BoA just has been such a hassle! I was denied an Amex BCE because my utilization is regularly paid off. I called the executive office and she told me basically because I do not carry a balance, I will NOT get the card until I carry one.

 

I have a Chase Freedom now, and prefer to stay away from Cap1. Any suggestions? Close the BoA account OR keep it open until Jan of 2013 for an extra year of reporting since I hraineave paid the annual fee already, etc.


   Might as well and join the crowd and close it down.  You have clearly posted the reasons you don't want BOA.  Go ahead and beat em to the punch! 

Valued Contributor
Ron1
Posts: 2,870
Registered: ‎05-23-2009

Re: Bank of America -- Wow what a joke

Leave it open if you already paid AF.  Just close the account if you haven't paid the AF.  Stay away from BoFA from now. 

 

 

Ron.

Valued Contributor
RyVision
Posts: 1,236
Registered: ‎04-15-2011

Re: Bank of America -- Wow what a joke

Even though I'm about as anti BoA as anyone can get right now. I have an old card with them (since 08) that has that fee and only a 500CL.  I was going to close it but am seriously considering letting it go one more year to see what happens after the dust settles with their partial card division sale.   Mine was never a secured card, it was just issued the way it stands. They've never been willing to PC it or CLI it but they've also not HP'd my CR's when I've asked about it.

 

Although I would advise anyone not to add any BoA products (apply for them etc) at all right now, I would not advise they dump any they might have a reason to hold on to (just don't expect BoA to be a smooth ride right now).

 

I'm hoping in part there might be SOME small chance my "mini" BoA500 might get moved to another bank taking it's history along with it (long shot but not impossible). Or it could possibly PC within BoA later (again once things settle down there) and be worth keeping. No way to predict it when it comes to BoA really.

Contributor
vizon
Posts: 139
Registered: ‎01-28-2012

Re: Bank of America -- Wow what a joke

My reasons for leaving it open is that it is my oldest card. I really don't like them though, so its time to kick them to the curb.

Established Contributor
namvet
Posts: 846
Registered: ‎09-22-2011

Re: Bank of America -- Wow what a joke


vizon wrote:

My reasons for leaving it open is that it is my oldest card. I really don't like them though, so its time to kick them to the curb.


  I've kicked my oldest card to the curb before.  I've never got into like or dislike about credit cards.   Sometimes you gotta weigh the pros and cons before you pull the trigger.  You are the only one that knows what is best for you.  Time will take care of many of your errors.

Contributor
vizon
Posts: 139
Registered: ‎01-28-2012

Re: Bank of America -- Wow what a joke


namvet wrote:

vizon wrote:

My reasons for leaving it open is that it is my oldest card. I really don't like them though, so its time to kick them to the curb.


  I've kicked my oldest card to the curb before.  I've never got into like or dislike about credit cards.   Sometimes you gotta weigh the pros and cons before you pull the trigger.  You are the only one that knows what is best for you.  Time will take care of many of your errors.


I am confused, what errors are you speaking of?

Valued Contributor
RyVision
Posts: 1,236
Registered: ‎04-15-2011

Re: Bank of America -- Wow what a joke


vizon wrote:

namvet wrote:

vizon wrote:

My reasons for leaving it open is that it is my oldest card. I really don't like them though, so its time to kick them to the curb.


  I've kicked my oldest card to the curb before.  I've never got into like or dislike about credit cards.   Sometimes you gotta weigh the pros and cons before you pull the trigger.  You are the only one that knows what is best for you.  Time will take care of many of your errors.


I am confused, what errors are you speaking of?


Since I noticed he hasn't responded (probably hasn't seen the post yet). I'll stick my neck out and, from what he wrote, that NV meant if someone picks a card or something they regret getting later, it's just part of life and like the errors we all make in life (we all make them) time usually clears them up (like a card I got in "error" myself LOL). And I think he's agreeing with you on your idea about kicking the card to the curb.

 

I do know he wasn't implying you had made errors handling your credit, I've never noticed him speculate to that degree if you're wondering.  Nothing negative if you're wondering, least not that I can see.  He'll probably clarify better himself  later when he sees your response.

New Contributor
ocboy949
Posts: 163
Registered: ‎03-04-2010

Re: Bank of America -- Wow what a joke

[ Edited ]

Although most likely fruitless, try 866 297 9257 and demand the "Card Escalations" dept. BAC's lending division is just run amok.

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