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Bank of America just closed $63K of my credit cards

New Contributor

Re: Bank of America just closed $63K of my credit cards

Does anyone have any phone numbers or email addresse's that might be usefull here?

 

I sent off a few emails about 2 hours ago and still no response. 

 

I would really like to speak to someone other than the regular reps.

 

 

 

 

 

 

Super Contributor

Re: Bank of America just closed $63K of my credit cards

Good call Op. I beileve there was a case , cant quite recall if it was Boa, but the Op had something happen to his accounts and something like he could never apply for another bank product for his entire life. It was crazy hot but eventually he was able to get the issue resolved. BUT, i believe, lol and nlol, no one to this day would tell him why he made that list.

Hopefully this is a mistake.
Super Contributor

Re: Bank of America just closed $63K of my credit cards

Possibly call the number on the back of one of your cards and ask to speak to a manager.
New Contributor

Re: Bank of America just closed $63K of my credit cards

 

Navy Fed and USAA are both great to deal with.

 

I have nice high limits on the cards with no issues.

New Contributor

Re: Bank of America just closed $63K of my credit cards

 

Did that about 4 times 

 

Didnt help at all 

Established Contributor

Re: Bank of America just closed $63K of my credit cards

Maybe one of these numbers:

 

BofA:  800-421-2110 – Customer Satisfaction
BofA:  888-991-8222 – Customer Satisfaction
BofA:  866-811-4108  (Credit analyst - existing cardholders) ~myjourney

BofA:  877-721-9405 (App Status - Choose Option 3)

BofA:  866-811-4108 (Dedicated APR Reduction) ~B335is

BofA:  800-732-9194
BofA:  888-260-4696 (secured accts.)
BofA:  800-824-5895 (secured & partially secured accts.)
BofA:  800-881-4730 (Loan Dept.?)

BofA:  866-618-4585 (Sr Credit Analyst) ~corymcdd88

BofA:  800-601-3923 (business credit anaylst, "have been told they help with personal recon, as well") ~theeurotuner

 

http://ficoforums.myfico.com/t5/Credit-Card-Applications/Backdoor-Numbers/m-p/408066

Super Contributor

Re: Bank of America just closed $63K of my credit cards

I find it weird that when problems such as this arise, there is no main person to contact. You'd figure with the money the make they'd have dedicated people to deal with specisl cases.
New Contributor

Re: Bank of America just closed $63K of my credit cards

 

Appreciated

 

Thanks 

Established Contributor

Re: Bank of America just closed $63K of my credit cards

@Naptime: You might also google for telephone numbers for the office of the President and CEO, or more specifically, BoA's "Urgent Customer Relations Division", which is a unit of the Office of the President and CEO. I found at least one blog post from a couple of years ago saying that the accountholder had been able to get their problem resolved by emailing the CEO direct, having Urgent Customer Relations telephone them a few days later.

Ch 7 BK discharged 12/14, well along in rebuilding credit. FICO 11/2/17:TU 660/EX 694/EQ 688 FICO 8 (Aug 2017) or 680 FICO 9 (Penfed Sep 2017), VS 3.0 11/7/17: TU 704/EX 690/EQ 697. $32.3K revolving credit as of 11/7/17; $951 Cap One secured Platinum MC, $2000 Apple FCU Platinum Visa,$3500 Amazon Prime Store Card, $3500 Walmart Store Card, $3500 Cap One Quicksilver MC, $3600 Discover It, $4000 Care Credit, $4300 Overstock Store Card, $7000 Penfed Power Cash Rewards Visa, $10k PenFed used car loan, $5k Navient student loan. In the garden again from 10/26/17 for at least the next 3 months unless I get a really really good preapproval.
Established Contributor

Re: Bank of America just closed $63K of my credit cards

Hope the best for u
Keep us posted