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Established Contributor
Posts: 500
Registered: ‎02-02-2013
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Barclay is nice :)

I called to see what their typical protocol is for balance transfers and to inquire about when would be a good time to request a CLI if I desired to do so.  He actually asked to pull my credit report (credit analyst, not CSR) and I asked him if it would be a soft..he ensured me it was since it was almost like he would be reviewing my account rather than an increase. 

 

He said I had great payment history with them, and with my other creditors but he would suggest waiting for the 6-8 month mark to request from them.  He was very informative about the BT as well, explained it to me, costs, time frame etc.  I passed at the moment lol but I was shocked at the courteous and friendly service they offered!

 

So far Barclay and BOA are my favorites! :smileyvery-happy:

Total CL: $40k+
Discover, BOA, GE, Cap 1, Chase, Barclay!
Gardening Start: 04/22/2013

Valued Contributor
Posts: 1,920
Registered: ‎10-24-2013
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Re: Barclay is nice :)

+1

going from capitol one to barclay i felt the same way, they actaully make a point of insuring you feel like a human.

Established Contributor
Posts: 722
Registered: ‎06-06-2012
0

Re: Barclay is nice :)

Barclay's sent me a thank you card today for being a customer

Mega Contributor
Posts: 16,747
Registered: ‎08-08-2011
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Re: Barclay is nice :)

Thanks for sharing. Really good to know.

Regular Contributor
Posts: 147
Registered: ‎07-19-2010
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Re: Barclay is nice :)

I just got approved for a card a few days ago and I was extremely impressed with the customer service from a credit analyst also. They are so nice. I am so use to getting incompetent reps from Cap 1, Walmart and HSBC. I also like the reps from Chase too.

Starting scores Jan 2011: EQ: 510(fico) TU:521(fico) EX?
June 2014 scores EQ08:683 TU08:667 EX:651(amex)
Goal: 700's

in my wallet:BarclayMR $7k/CareCredit $7k/DiscoverIT $6k/Ashley furn. $5k/Springstone $5k/Kanes furn $3.5k/Walmart $2.7k/Cap 1 Plat.$ 2.5k/JCP $2.5k/Chase freedom $1.7k/TJX $1.7k/Cap 1 cash $1.5k/Amex delta $1k/Victoria $950/Paypal $800
Member
Posts: 8
Registered: ‎08-29-2013
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Re: Barclay is nice :)

I spoke with a CA yesterday and was also impressed.  I know there have been some horror stories, but the guy I spoke with was very friendly, complimented my history with them so far and overall was a pleasant conversation.

Moderator
Posts: 13,892
Registered: ‎04-15-2011
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Re: Barclay is nice :)

I have the Barclay's NFL card, I've actually liked the card and the service.

Starting Score: 504
July 2013 score:
EQ FICO 819, TU08 778, EX "806 lender pull 07/26/2013
Goal Score: All Scores 760+, Newest goal 800+
Take the myFICO Fitness Challenge

Current scores after adding $81K in CLs and 2 new cars since July 2013
EQ:809 TU 777 EX 790 Now it's just garden time!
Community Leader
Super Contributor
Posts: 7,309
Registered: ‎09-22-2012
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Re: Barclay is nice :)


suckaaa wrote:

I spoke with a CA yesterday and was also impressed.  I know there have been some horror stories, but the guy I spoke with was very friendly, complimented my history with them so far and overall was a pleasant conversation.


They always compliment my history too, I think it's part of their "script."  I agree with what others have said, I def see a change in their tone from even last year.  Now if they would loosen up on the AA....   yeah, wishful thinking.

 

Community Leader
Established Contributor
Posts: 889
Registered: ‎05-28-2013
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Re: Barclay is nice :)

[ Edited ]

Well, my 6 months mark with them is coming up...  we'll see how nice they are! :smileytongue:  But yeah, they've been very accomodating right from the beginning.  I asked for a CLI right away after I received the card (did it online) and got a phone call from one of their reps within minutes.  He also  complimented me on my excellent credit history (probably reading from a script like everyone said here lol) and told me to give it a few more months.

 

So 6 months is coming up, I'm just gonna ask for 10k (2 x current CL) since I'm going to do some traveling pretty soon. 

 

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