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Frequent Contributor
2FixMyCredit
Posts: 499
Registered: ‎02-02-2013
0

Barclay is nice :)

I called to see what their typical protocol is for balance transfers and to inquire about when would be a good time to request a CLI if I desired to do so.  He actually asked to pull my credit report (credit analyst, not CSR) and I asked him if it would be a soft..he ensured me it was since it was almost like he would be reviewing my account rather than an increase. 

 

He said I had great payment history with them, and with my other creditors but he would suggest waiting for the 6-8 month mark to request from them.  He was very informative about the BT as well, explained it to me, costs, time frame etc.  I passed at the moment lol but I was shocked at the courteous and friendly service they offered!

 

So far Barclay and BOA are my favorites! :smileyvery-happy:

Total CL: $40k+
Discover, BOA, GE, Cap 1, Chase, Barclay!
Gardening Start: 04/22/2013

Valued Contributor
juggalo9er
Posts: 1,520
Registered: ‎10-24-2013
0

Re: Barclay is nice :)

+1

going from capitol one to barclay i felt the same way, they actaully make a point of insuring you feel like a human.

the beatings will continue until moral improves Wal-Mart 300 lowes 500 cap 1 3000 Barclay rewards 800 upromise 3800
Indiana Members $10,000 forum credit union mastercard 12,000, forum 7.24% 2,500 Nasa FCU 25k

Established Contributor
compassion101
Posts: 625
Registered: ‎06-06-2012
0

Re: Barclay is nice :)

Barclay's sent me a thank you card today for being a customer

Mega Contributor
coldnmn
Posts: 14,044
Registered: ‎08-08-2011
0

Re: Barclay is nice :)

Thanks for sharing. Really good to know.

My Wallet /US Bank Cash+ Signature $10,000/ Ace US Bank Signature $10,000 / Sam's Mastercard $8000
/ Walmart Mastercard $8000 / Discover IT $5000 / Care Credit $5000
/ Husqvarna $5000 / PayPal SmartConnect $4800 / Cap1 Quicksilver $4000 / Barclay Ring $3550
Last App 8/12/14 /

Regular Contributor
cd2004
Posts: 147
Registered: ‎07-19-2010
0

Re: Barclay is nice :)

I just got approved for a card a few days ago and I was extremely impressed with the customer service from a credit analyst also. They are so nice. I am so use to getting incompetent reps from Cap 1, Walmart and HSBC. I also like the reps from Chase too.

Starting scores Jan 2011: EQ: 510(fico) TU:521(fico) EX?
June 2014 scores EQ08:683 TU08:667 EX:651(amex)
Goal: 700's

in my wallet:BarclayMR $7k/CareCredit $7k/DiscoverIT $6k/Ashley furn. $5k/Springstone $5k/Kanes furn $3.5k/Walmart $2.7k/Cap 1 Plat.$ 2.5k/JCP $2.5k/Chase freedom $1.7k/TJX $1.7k/Cap 1 cash $1.5k/Amex delta $1k/Victoria $950/Paypal $800
Member
CreditUp2014
Posts: 8
Registered: ‎08-29-2013
0

Re: Barclay is nice :)

I spoke with a CA yesterday and was also impressed.  I know there have been some horror stories, but the guy I spoke with was very friendly, complimented my history with them so far and overall was a pleasant conversation.

Moderator
Shogun
Posts: 12,952
Registered: ‎04-15-2011
0

Re: Barclay is nice :)

I have the Barclay's NFL card, I've actually liked the card and the service.


Starting Score: 504

July 2013 score: EQ FICO 819, TU08 778, EX "806 lender pull 07/26/2013
Goal Score: All Scores 760+, Newest goal 800+

Take the myFICO Fitness Challenge

Current scores after adding $81K in CLs and 2 new cars since July 2013
EQ:809 TU 777 EX 790 Now it's just garden time!
Senior Contributor
B335is
Posts: 4,204
Registered: ‎09-22-2012
0

Re: Barclay is nice :)


suckaaa wrote:

I spoke with a CA yesterday and was also impressed.  I know there have been some horror stories, but the guy I spoke with was very friendly, complimented my history with them so far and overall was a pleasant conversation.


They always compliment my history too, I think it's part of their "script."  I agree with what others have said, I def see a change in their tone from even last year.  Now if they would loosen up on the AA....   yeah, wishful thinking.

 

Established Contributor
eddie84
Posts: 586
Registered: ‎05-28-2013
0

Re: Barclay is nice :)

[ Edited ]

Well, my 6 months mark with them is coming up...  we'll see how nice they are! :smileytongue:  But yeah, they've been very accomodating right from the beginning.  I asked for a CLI right away after I received the card (did it online) and got a phone call from one of their reps within minutes.  He also  complimented me on my excellent credit history (probably reading from a script like everyone said here lol) and told me to give it a few more months.

 

So 6 months is coming up, I'm just gonna ask for 10k (2 x current CL) since I'm going to do some traveling pretty soon. 

 

9/21/14 EQ 704 | AmEx Platinum NPSL | Discover it $11k | BofA Travel Rewards Visa Sig $7k | Citi Platinum Select AAdvantage WMC $10k | Barclaycard Arrival+ WMC $9.7k | Jared/Kay $5.1k | Chase Sapphire Preferred $5k | BofA Cash Rewards Visa Sig $5k | DFS $5k | PayPal SC $5.6k | PayPal Credit $6.5k | Citi Diamond Preferred MC $4.7k | BofA Better Balance Rewards MC $7k | Chase Freedom Visa $4k | Zales $5k | US Bank Visa Platinum $3k | Bloomingdale's $3k | Amex Hilton HHonors $2k | Macy's $2.5k | Amex Delta SkyMiles $1k | Chase Amazon $800

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