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My mom had her Best Buy CC for about 5 years now and she just found out while she was shopping @ Best Buy that her CC was closed last month due to inactivity.
Is there a way to have her CC reopened?
Thanks! I did call and no one can give me a definite answer. CSR#1 advised me that they can easily reinstate the account w/o generating an inquiry since the account is still good; just need to request for a "CLI"? not sure? . Then got transferred to CSR#2, which stated that I will have to reapply and will generate a new inquiry on my CR..
Maybe I should call again tomorrow during normal business hours, since I got transferred to an overseas call center.
Grrrrrrrr
@DeeBee18 wrote:Thanks! I did call and no one can give me a definite answer. CSR#1 advised me that they can easily reinstate the account w/o generating an inquiry since the account is still good; just need to request for a "CLI"? not sure? . Then got transferred to CSR#2, which stated that I will have to reapply and will generate a new inquiry on my CR..
Maybe I should call again tomorrow during normal business hours, since I got transferred to an overseas call center.
Grrrrrrrr
How long has the account been closed? I think CSR #2 is right. CSR #1 should go back to training because they are not ready for the floor.