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Best Buy CLI question

Regular Contributor

Best Buy CLI question

I just tried to request a CLI on my Best Buy card and was told that I would receive a reply in 24 hours....30 seconds later I received an email stating that Cap One could not process the CLI request due to "unverifiable information"  So I called the 800# and was told they did in fact have "unverifiable information" .

 

I asked the service rep. if I could supply the information needed and was told no and I could try in 6 months for another CLI.  I have tried 2 times in the last 14 months and got this same response on my first try.  (only 2 times I have requested a CLI since Cap One took over)

 

Does this make any since?

 

My scores should not be a problem as my income.

 

Anyone else run into this?

 

thanks

 

 

EQ 7/19/13 796
TU 04/29/13 784
EX 06/17/13 849
28 years credit history
17 years AAoA

CIT $15,900 BEST BUY $11,800 DISCOVER $10,000 LOWES $10,000 SEARS/MC $7,200 BELKS $5,700 JC PENNY $2,400 CHASE $5,900 AMX GOLD PR $NPSL AMX/BCP $11,200 SHELL/CITI/MC $80.00 (LMAO)
Message 1 of 3
2 REPLIES
Valued Contributor

Re: Best Buy CLI question


669 wrote:

I just tried to request a CLI on my Best Buy card and was told that I would receive a reply in 24 hours....30 seconds later I received an email stating that Cap One could not process the CLI request due to "unverifiable information"  So I called the 800# and was told they did in fact have "unverifiable information" .

 

I asked the service rep. if I could supply the information needed and was told no and I could try in 6 months for another CLI.  I have tried 2 times in the last 14 months and got this same response on my first try.  (only 2 times I have requested a CLI since Cap One took over)

 

Does this make any since?

 

My scores should not be a problem as my income.

 

Anyone else run into this?

 

thanks

 

 


I will PM you EO# that deals with BB or BBRZMC.

2013 Approvals: Discover IT - 3/1, Amex BCE - 3/4, CSP - 5/4, Barclay Ring - 6/12, BoA Privileges Cash - 6/27, Citi TY Preferred - 8/6, OCCU Duck - 11/4, USBank (Cash+) - 11/22, Wells Fargo - 12/21, Nordstrom - 12/29

12/19/2013, $100k+ Available Credit. Total Util: 0-1%
Message 2 of 3
Frequent Contributor

Re: Best Buy CLI question

Can you please PM me that number as well?
Message 3 of 3