04-20-2009 07:23 PM
I tried to email customer service to request a credit limit increase, and I was told I would need to call. So when I did, the agent asked if it was ok to pull my credit so they can do it, and I said ok, and then he told me I was declined and would get a letter.
So when I got my letter the reason I was declined was because it said my card was not eligible for a credit increase. Is it ok for the card to ask to pull my credit report and then tell me that? Why wouldn't they just tell me my card is not elegible.
I tried to look for a backdoor number to ask, but it seems like it's for the best buy store card, and not the Mastercard one run by Orchard bank.
04-20-2009 11:25 PM
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