My friend completely paid off her Best Buy store card online (a payment of at least $1000) by scheduling her payment for Friday. Although the payment was a direct bank transfer and the Best Buy site said "payment is processing" it took until Tuesday for the money to be drawn from the bank, and the payment has not been credited on the Best Buy site. After several phone calls to the Best Buy card services (all with different answers) claiming different processing times, the last rep said it will take up to two weeks for the credit to the account to take place and could not give a more specific time frame. Has anyone else had issues with this about payments not getting posted to the Best Buy card? Why would it take so long to process a direct payment from a checking account online (no checks being cut)?
Does anyone have any experience with these long processing times (meaning my friend cannot use her card at all until this is completed)?
It sounds like they might place holds on payments over a certain amount. I've had a couple of other CC issuers do this to me. Barclays, being the most notorious. However, I've never had one held for more than 5 business days. Hopefully they'll apply her payment by week's end.
I made a payment of just over 1,000 on my BB card online using the BB website and the payment was posted the next business day and debited out of my bank on the day after, but the available credit wasn't adjusted for around 12 calendar days after the payment posted.
How lame is that.
it's HSBC ...they always take thier sweet A$$ time reporting anything!