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Bill before you get the card?! - Macy's

Established Member

Bill before you get the card?! - Macy's

So I opened an account with Macy's last Wednesday, the 19th, and purchased something at the same time.  I came home yesterday expecting to see my card but instead I get a bill for the merchandise I purchased!  I haven't received the card and yet they're already billing me?!  It's not an issue and I can pay the bill but good grief!  According to the statement, the statement end date was the 19th...how can the statement close the same day I opened the account?

5 REPLIES
Moderator Emerita

Re: Bill before you get the card?! - Macy's

Statement dates do not take into account card opening dates. When I opened my Nordstrom acct last year,the same thing happened to me. It's happened before, just didnt notice it as much because there wasn't a balance.
Established Contributor

Re: Bill before you get the card?! - Macy's

Same thing with my Walmart account. Statement date was 12 days after I opened the account.
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Valued Contributor

Re: Bill before you get the card?! - Macy's

I opened my Macy's account in 2011 and the same thing happened to me. Billing cycle does not take into account the date you open your account. I think my cycle was 5 days left after opening my card and I got the bill before my card too.

As of 2017, rebuilding...
Established Member

Re: Bill before you get the card?! - Macy's

That's interesting! I've never had that happen before. 

Valued Contributor

Re: Bill before you get the card?! - Macy's

Credit One did something similar...the bill had their annual fee on it. lol.

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