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I feel your pain. Even after sending in the required documents they couldn't verify me. Ultimately told them I wanted the HP removed since they couldn't use the report since they weren't sure it was me. Strangely, I was approved a few days later. Hopefully that won't happen to you and they approve you more quickly than the 35 days it took for me.
@Anonymous wrote:
Some of these verification requests are so outdated it's funny these lenders still use them.
I would have to really scramble to find an actual paper bill. All of my stuff is auto pay on my cc including bills (except rent ofcourse).
Even with the majority of your bills being set up on auto payment, the company should be generating a statement (monthly/quarterly) to explain how much you owe them. The statements should be availble online for you to save and print.