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Blue Cash Rewards not showing on AMEX website?

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ssmith891
New Contributor

Blue Cash Rewards not showing on AMEX website?

Anyone else not being able to view their rewards balance and redeem them right now?

Message 1 of 8
7 REPLIES 7
CruzImperial
Established Contributor

Re: Blue Cash Rewards not showing on AMEX website?

I can see mine working flawlessly. Something I would like to point out is that you get the rewards a month after you actually earn them. If the card is new, you can only use or see your rewards after the end of your second statement, and by that time you only get the rewards you earned in the first month.

 

Kind of how companies keep your first paycheck untill you go somewhere else.

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Message 2 of 8
ccnewcc
Established Contributor

Re: Blue Cash Rewards not showing on AMEX website?

Seems a bit silly to delay the rewards.  When the transactions post, so too should the rewards.  

Message 3 of 8
OnTheRebound
Established Contributor

Re: Blue Cash Rewards not showing on AMEX website?

Can't see mine either. And this is not a new account. Must be a glitch.

Amex BCE $11.1 / Citi Diamond Preferred WMC $12K / Citi Double Cash WMC $3.8K / Comenity Total Rewards Visa $2.5K / Citi Home Depot $5K / AU- Amex BCP $12K / Chase Freedom Visa $11014.00 / PenFed Platinum Rewards Visa Signature $6K / GE Lowes $10K
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Message 4 of 8
newportguy
Frequent Contributor

Re: Blue Cash Rewards not showing on AMEX website?

Same here, can't see my rewards


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Message 5 of 8
mr_postman
Regular Contributor

Re: Blue Cash Rewards not showing on AMEX website?

got e-mail secure message from AMEX they told me it will be fix 24-48 hrs internal error on amex

Message 6 of 8
Revelate
Moderator Emeritus

Re: Blue Cash Rewards not showing on AMEX website?


@CruzImperial wrote:

I can see mine working flawlessly. Something I would like to point out is that you get the rewards a month after you actually earn them. If the card is new, you can only use or see your rewards after the end of your second statement, and by that time you only get the rewards you earned in the first month.

 

Kind of how companies keep your first paycheck untill you go somewhere else.


Wait what? Smiley Happy  That doesn't happen nor is it legal for that matter, or else I'm very confused by what you posted!




        
Message 7 of 8
Epcot
Valued Contributor

Re: Blue Cash Rewards not showing on AMEX website?

I have the old AMEX Blue Cash, (Not everyday or preferred) and I can see/redeem reward dollars.

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Message 8 of 8
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