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New Contributor
ssmith891
Posts: 79
Registered: ‎11-07-2012

Blue Cash Rewards not showing on AMEX website?

Anyone else not being able to view their rewards balance and redeem them right now?

Established Contributor
CruzImperial
Posts: 863
Registered: ‎07-04-2012

Re: Blue Cash Rewards not showing on AMEX website?

[ Edited ]

I can see mine working flawlessly. Something I would like to point out is that you get the rewards a month after you actually earn them. If the card is new, you can only use or see your rewards after the end of your second statement, and by that time you only get the rewards you earned in the first month.

 

Kind of how companies keep your first paycheck untill you go somewhere else.

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Established Contributor
ccnewcc
Posts: 560
Registered: ‎09-29-2012

Re: Blue Cash Rewards not showing on AMEX website?

Seems a bit silly to delay the rewards.  When the transactions post, so too should the rewards.  

Frequent Contributor
OnTheRebound
Posts: 425
Registered: ‎08-05-2009

Re: Blue Cash Rewards not showing on AMEX website?

Can't see mine either. And this is not a new account. Must be a glitch.

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Frequent Contributor
newportguy
Posts: 351
Registered: ‎11-11-2012

Re: Blue Cash Rewards not showing on AMEX website?

Same here, can't see my rewards


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Regular Contributor
mr_postman
Posts: 179
Registered: ‎01-17-2008

Re: Blue Cash Rewards not showing on AMEX website?

got e-mail secure message from AMEX they told me it will be fix 24-48 hrs internal error on amex

Moderator
Revelate
Posts: 8,318
Registered: ‎12-30-2011

Re: Blue Cash Rewards not showing on AMEX website?


CruzImperial wrote:

I can see mine working flawlessly. Something I would like to point out is that you get the rewards a month after you actually earn them. If the card is new, you can only use or see your rewards after the end of your second statement, and by that time you only get the rewards you earned in the first month.

 

Kind of how companies keep your first paycheck untill you go somewhere else.


Wait what? :smileyhappy:  That doesn't happen nor is it legal for that matter, or else I'm very confused by what you posted!

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Valued Contributor
Epcot
Posts: 2,777
Registered: ‎10-10-2012

Re: Blue Cash Rewards not showing on AMEX website?

I have the old AMEX Blue Cash, (Not everyday or preferred) and I can see/redeem reward dollars.

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