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Blue Cash Rewards not showing on AMEX website?

New Contributor

Blue Cash Rewards not showing on AMEX website?

Anyone else not being able to view their rewards balance and redeem them right now?

Message 1 of 8
7 REPLIES
Established Contributor

Re: Blue Cash Rewards not showing on AMEX website?

I can see mine working flawlessly. Something I would like to point out is that you get the rewards a month after you actually earn them. If the card is new, you can only use or see your rewards after the end of your second statement, and by that time you only get the rewards you earned in the first month.

 

Kind of how companies keep your first paycheck untill you go somewhere else.

Fico Scores: . Walmart TU 748 . Garden 8/19 2014 .

Cap One Journey 500 | Discover IT 500 | GE Home Design 5.6k | GE HHGREGG 5k | Amex Zync NPSL | Amex BCE 6k | Citi Forward 4.2k | Citi Dividend 3k | GE BrandsMart 1k | GE Lowes 8.5k | Discover Walmart 7.5k | Barclays Apple 2.5k | BoA CR 2.7k | CSP 7.2k | Platinum Prestige 5k | IT Chrome 4k | Slate 2.3k |
Message 2 of 8
Established Contributor

Re: Blue Cash Rewards not showing on AMEX website?

Seems a bit silly to delay the rewards.  When the transactions post, so too should the rewards.  

Message 3 of 8
Established Contributor

Re: Blue Cash Rewards not showing on AMEX website?

Can't see mine either. And this is not a new account. Must be a glitch.

Amex BCE $11.1 / Citi Diamond Preferred WMC $12K / Citi Double Cash WMC $3.8K / Comenity Total Rewards Visa $2.5K / Citi Home Depot $5K / AU- Amex BCP $12K / Chase Freedom Visa $11014.00 / PenFed Platinum Rewards Visa Signature $6K / GE Lowes $10K
myFico Scores on 10/03/2014
Eq 798 / Exp 811 / Trans 814
CCT Fico 08 on 1/3/16 - Trans 786 / Exp 793 / Eq 797
Message 4 of 8
Frequent Contributor

Re: Blue Cash Rewards not showing on AMEX website?

Same here, can't see my rewards


Current Score: myFico EQ - 794 ( 11/ 29/2012 ) amexFico EX - 787 (10/15/2012) myFico TU - 780 (11/29/2012) Credit Sesame - 809 (02/04/2013) Goal Score * 800 Club *
****** Garden Club Member -- Last HP Jan 3rd 2013 *******
*** Amex - BCP 10 K * PenFed - CR 5 K * Amex - GDSM 5 K *
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Message 5 of 8
Regular Contributor

Re: Blue Cash Rewards not showing on AMEX website?

got e-mail secure message from AMEX they told me it will be fix 24-48 hrs internal error on amex

Message 6 of 8
Moderator

Re: Blue Cash Rewards not showing on AMEX website?


CruzImperial wrote:

I can see mine working flawlessly. Something I would like to point out is that you get the rewards a month after you actually earn them. If the card is new, you can only use or see your rewards after the end of your second statement, and by that time you only get the rewards you earned in the first month.

 

Kind of how companies keep your first paycheck untill you go somewhere else.


Wait what? Smiley Happy  That doesn't happen nor is it legal for that matter, or else I'm very confused by what you posted!

Starting Score: EQ 5 561, TU 98 567, EX 2 599 (12/30/11)
Current Score: EQ 5 771, TU 4 758, EX 2 758, EQ 8 795, TU 8 762, EX 8 786 (7/28/17)
Goal Score:    EQ 5 750, TU 4 750, EX 2 750, EQ 8 800, TU 8 Blah, EX 8 800 (01/01/18)


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Message 7 of 8
Valued Contributor

Re: Blue Cash Rewards not showing on AMEX website?

I have the old AMEX Blue Cash, (Not everyday or preferred) and I can see/redeem reward dollars.

Starting Score: EQ 717 EX 724 TU 736
Current Score: EQ 832 EX 783 TU 816
App free since 9/15/15
Message 8 of 8