I just finished my first statement cycle with this card - and as a new BoA customer.
First - the bad: 1.5% "value" back - is not as high as other cards - nor does it have special categories. I would love to squeeze another .25% out of BoA, but did not apply for the 2%/$75 annual fee version (For a reason - I didn't want to apply -and get denied as this was my first foray into BoA). Lastly - the sign up bonus is weak ($100) - though it did apply to my first statement already!
Good: My experience with BoA has actually been very pleasant (so far). A customer service rep sent me a replacement card with a CHIP that already arrived.
It is a aesthetically pleasing card. I have Visa Signature benefits - and it has a chip for my overseas travel. No Foreign Transaction Fees! No annual fee either. I like that - I like getting a card knowing I dont have to downgrade or cancel in a year.
This card shows transactions online instantly. I like BoA online better than Chase - not as good as AMEX or USAA, but better than Chase/Navy Fed/Pentagon
My first statement cut and appeared online exactly the day it said my statement cycle was over - not 3-4 days later like Chase. And they already applied my sign up bonus.
I have yet to redeem any points - there were no issues applying 1.5 X my statement value for my first rewards. You redeem them at a value of 1 point/cent to a travel related purchase you have already purchased - so in a way it's the same as Venture points.
All in all - I LOVE carrying ONLY two cards. This is my main card - I put $1500 on it the first month with several travel related purchases. I will continue to use my PENFED gas card for gas and as a backup.
Hope this helps - I highly recommend it though I know some people loathe BoA. I carry this over my CSP/Freedom/BCE/USAA MC/NFCU CashRewards so it has some tough competition!
Thanks for the review! I have one as well, but haven't used it much yet. I am currently in UK and have been mostly using my SDFCU chip card for everything here. The only thing I would like to see for the BoA card is a PIN to be used (and made default) so I don't have to hold up the lines here when two receipts print and the merchant has to stop and look for a pen. The same thing usually happens with my SDFCU card, though, even though that card has a PIN... for some reason it defaults to requesting my signature.