@taxi818 wrote:
After 18 mins on hold. I hung up. I will try early in the morning when everyone is fresh and nice. Sweet. Thanks again humu. Great work.
Happy to be of help!
Hang in there, taxi, and you will get your card at the end of all this. It can be frustrating, but just follow the process through and it should all work out. 
Gorgeous scenic card from the University of Colorado Boulder - the scenery is so pretty that it makes you wish you were an alumni! Possibly someone on the board is an alumni and will order this stunning design.
@taxi818 wrote:
@kdm31091 wrote:
Thats a recent change then. All the various versions of the cash rewards are definitely considered different products on some level, and at least before, you couldn't just switch without doing the actual PC process. Perhaps they've changed policies, but then why not just offer a simple way to select a design? They also bother listing many separate designs/products on the website as being separate applications (US pride, pink ribbon,etc).Not sure kdm. I Just noticed although the designs are different the reward structure and rates were all basically the same. All the same cash back. I really don't know why they make it so hard to change cards. seeing how Discover allows you to have whatever you want.
Because it is Bank of America and that is the way they love doing business 
@Closingracer99 wrote:
@taxi818 wrote:
@kdm31091 wrote:
Thats a recent change then. All the various versions of the cash rewards are definitely considered different products on some level, and at least before, you couldn't just switch without doing the actual PC process. Perhaps they've changed policies, but then why not just offer a simple way to select a design? They also bother listing many separate designs/products on the website as being separate applications (US pride, pink ribbon,etc).Not sure kdm. I Just noticed although the designs are different the reward structure and rates were all basically the same. All the same cash back. I really don't know why they make it so hard to change cards. seeing how Discover allows you to have whatever you want.
Because it is Bank of America and that is the way they love doing business
Well im new to them again. I banked with them back in the 90s or late 80s. So im not sure how they operate now. I do appreicate them giving me this lovely card however with 15 months. 0%Apr. 
@Closingracer99 wrote:Because it is Bank of America and that is the way they love doing business
I agree that unfortunately BoA does things in a weird and roundabout way that can impede doing business well.
BoA once told me the following when I applied for the Alaska Airlines card and was declined. I called recon and mentioned I knew two people who had PC'd from Cash Rewards to Alaska (true) very recently, one within the prior week.
BoA rep's response was that they couldn't do it because "The rules at Bank of America change every day. They are never the same from one day to the next."
Oh my. What a way to conduct business.
@Anonymous wrote:
@Closingracer99 wrote:Because it is Bank of America and that is the way they love doing business
I agree that unfortunately BoA does things in a weird and roundabout way that can impede doing business well.
BoA once told me the following when I applied for the Alaska Airlines card and was declined. I called recon and mentioned I knew two people who had PC'd from Cash Rewards to Alaska (true) very recently, one within the prior week.
BoA rep's response was that they couldn't do it because "The rules at Bank of America change every day. They are never the same from one day to the next."
Oh my. What a way to conduct business.
Just wanted to provide an update as I mentioned I would. I did receive the polar bear design from BoA when I requested this design to replace my original red Cash Rewards card; however, it took about a month from the time they approved the change in their system until the date I actually received the card. It took a while for me to get a confirmation e-mail that it had been issued and then also mailed.
Remember that it also intiially took weeks for the approval to work its way through their system, even though it was just a design change and not a product change.
The alternate designs are definitely neat and I'd say to go for one if you like it, but be prepared for a wait.
(these are only examples of the designs that are available for the Cash Rewards card, which I found after digging around a LOT online. There is no one single site or location that lists all of the available designs, unfortunately.)
Hopefully, you will see one that you like below. :
