you mean not from experian.com but another experian site??
I would call 1888 EXPERIAN and speak with a representative about it.
yea, maybe I should call .... that new account would help a lot since I'm rebuilding
I finally gave up on capital one reporting on my experian until i found out tonight that EX made a boo boo (again) by having capital one report on my sister's EX report!... they made a mistake 10 yrs ago when my sister's tradelines were on my report!! we almost have similar names and really really close social.... now, I gotta try to fix this since it will be a big plus on my EX report... well, at least now I know where it'd gone...